It Director, Supply Chain - Charlotte, Nc

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Corning is vital to progress - in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we're always ready to solve the toughest challenges alongside our customers. 

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

SCOPE/PURPOSE OF POSITION:

• The IT Director, Supply Chain Service Line is responsible to lead and oversee the technology strategy, systems and operations that drive Supply Chain innovation and efficiency.  The IT Director of Supply Chain will play a critical role in shaping technology capabilities, ensuring seamless integration of systems, optimizing processes, and enabling data-driven, decision making across Supply Chain operations.
• Corning has embarked on a multi-year IT transformation, including a focus on SAP cloud implementations and Supply Chain IT services. This role will partner with Supply Chain Executives, Division Leaders, and Information Technology Leaders to facilitate the creation and adoption of a go-forward Global Supply Management Technology Roadmap to enable the Global Supply Management Function and Business Divisions to meet their strategic, tactical, and operational goals.
• Based in Charlotte, NC or Corning, NY the IT Director, Supply Chain Service Line will report to the DVP and CIO, Corporate Technology and Staffs. 

ROLES AND RESPONSIBILITIES: 

Partnership & Strategy

• Working with Supply Chain Leadership, Business Division leaders and other IT groups, develop and execute a comprehensive IT strategy and roadmap aligned with Corning's Supply Chain goals and objectives.
• Develop a market competitive Supply Chain capability to deliver cost effective services, successful implementation, integration, and support of Supply Chain technology solutions.
• Collaboration with Corning leadership to identify opportunities for leveraging technology to enhance Supply Chain performance, cost-effectiveness, and agility.
• Identify and assess innovative solutions that can drive transformation of legacy SC systems, continuous improvement, and competitive advantage within the Supply Chain.
• Collaborate and manage direct business engagement with the Global Supply Management Service team and own the IT roadmap for Supply Chain services, with direct accountability.
• Align and educate Business Engagement, and IT stakeholders on current and planned changes to the service portfolio (e.g., introductions & retirements)
• Partner with the ERP Transformation Program to guide strategic delivery for the SAP program. 
• Partner with Business Engagement and others to develop business cases and manage expectations about service cost, quality, risk, metrics, delivery, and lifecycle requirements.
• Drive communication through Business Engagement leaders to business partners

Digital

• Stay abreast of industry trends and emerging technologies that could enhance Supply Chain operations such as IoT, AI, and machine learning.
• Drive digital transformation mindset and thought leadership/sponsorship for forward-leaning Supply Chain and manufacturing technologies.
• Utilize data analytics to generate insights, predictive models, actionable recommendations for optimizing inventory management, demand forecasting and distribution.
• Serve as sponsor for the Digital Governance Board and the Digital Round Table to help drive direction for strategic investments and projects.
• Work with Corning Information Security to implement robust cybersecurity measures and data protection protocols to safeguard sensitive Supply Chain information.

Operational Support, Delivery & Lifecycle Management

• Manage team and services that optimize digital services specific to 12 Global Supply Management Service Groups. (i.e. Source to Pay Ops, Category Management, Supply Chain)
• Accountable for Supply Chain service line lifecycle to ensure adherence to cost, quality, reliability, security, and risk management requirements.
• Accountable for Supply Chain service technology execution to ensure services are delivered meeting expected service quality and business partners are satisfied.
• Provide leadership for major incidents that interrupt service availability or diminish performance within the service line.
• Ensure the Supply Chain service line has the capable and engaged resources necessary to effectively manage the portfolio of services; establish a team to drive the roadmap forward.
• Form and leverage strategic relationships with key third party vendors to partner and execute IT roadmaps.
• Develop and innovate the global IT Delivery end to end process to meet expected service quality, also ensuring sustainability by a long term multi-regional resourcing strategy.