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Form of work Company Description
ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.
Job Description
We are seeking an IT Desktop Support Technician (jr level) for a 10-month contract (with the option to extend into a multi-year contract) in Nashville, TN. This role will be in the office/onsite Monday--Friday between 8:30 am-5:00 pm.
- Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution.
- Installs a variety of desktop computer hardware and software and provides technical and customer support for these products.
- Provides customer support to both on-site and remote users.
- Analyzes users' system problems and provides solutions.
- Works with teams of analysts, programmers, and users in application development environments.
- Tests and may write the technical documentation prepared for software or hardware installation.
Qualifications
- Primary skill set comprises Microsoft Office Suite and Microsoft, Novell and Unix operating systems.
- Secondary skill set comprises other office automation tools and the ability to identify and correct hardware malfunctions.
- Requires a minimum of 1year of current experience in this job class with excellent interpersonal and communication skills, both written and oral.
Additional Information
This 10-month contract (with the option to extend into a multi-year contract) will be located onsite in Nashville, TN. This role will work Monday-Friday between 8:30 am-5:00 pm.
