What will the primary day-to-day responsibilities entail for this person? Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues.
Providing updates to management as needed. TOP 2 or 3 required skills that candidates must have: Communications, Hardware Break-Fix, Installing What will the work schedule be for this position? (M-F?
8-5? Overtime? On-call?): M-F/8-5/Overtime = YES/On-Call = YES Full-time hours or part-time hours?
FT How many overall years of experience should this person have and do they need any specific certifications or education? 1.5yrs Driving Required - Yes or No? YES Travel between multiple locations during week.
Assignment Type - Contract or Contract to Hire? Contract to Hire If contract to hire what is the conversion rate? 20-24$/hr Worksite Zip Code: 37228 How soon will candidate review and interviews start?ASAP Do you have upcoming vacations or time out of the office?
NO The following is MUST: Field Tech experience client facing/executive customer service. Troubleshooting and preventative maint of site. Warranty Dell support.
Mac experience is a plus. Certification Requirements: A+/nice to have Dell/Lenovo/Mac