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Form of workAbout Us
First Horizon Corp. (NYSE: FHN), with $89.1 billion in assets as of December 31, 2021, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
SUMMARY
The IT Consultant SR position will drive the delivery and support of applications independently for the ATM/Debit team. This will include but not limited to, design, develop, and update code to support the various applications; coordinate with 3rd party vendors and other enterprise technology teams on the dependencies; coordinate with line of business, operations partners, project management office and manage other aspects of assigned work. The IT Consultant SR should be well-versed in mainframe standards, and technologies. This position will require using a variety of tools and versions to create new as well as supporting older applications. In addition, he/she must be willing and capable of learning new tools and technology as we expand our area of responsibility.
Duties and Responsibilities:
- Accomplish team goals and objectives in accordance with company policies and goals to ensure optimum efficiency and effectiveness
- Team player who is able to develop skills, has a willingness to learn, and supports other team members
- Understands the business and organizational implications of key application technology alternatives for wide-impact initiatives; work with team members in taking appropriate action
- Work with team members to balance LOB and Operations demands against internal capacity, roadmap commitments, and expectations from LOB and Operations
- Assists the team in overall application technology design activities; leads the identification and definition of key architectures, components and interfaces, design of data model and data/information flows
- Engages in issue identification and problem resolution processes including on call support and 24x7x365 coverage
- Addresses problems of system integration, compatibility and multiple platforms
- Possess ability to manage multiple activities and multiple projects
- Assist with audit and other regulatory agencies. Provide necessary information in appropriate manner
- Adhere to FHB security practices
- Support tactical and strategic plans of the ATM/Debit team, IT Division, and the FHB organization
Required Qualifications:
- High level of competency of IBM mainframe
- Technical team experience working in a dynamic, fast-paced environment
- Passionate and inquisitive approach to the technology driven world
- Strategic planner who can collaborate with line of business and operations partners
- Strong communication skills, both written and oral, and negotiation skills
- High energy with a ‘take charge’ and ‘make it happen’ attitude
- Ability to balance workload and meet internal/external deadlines
- Expertise in reviewing and evaluating work of others on the IT staff for quality/governance
- Detail oriented
- Ability to work independently
- Strong analytical skills and development skills
- Client-service oriented; skilled in establishing and maintaining a high level of client trust and confidence in the group’s knowledge of and concern for clients’ needs
- Knowledge of source control / change control practices, adhere to established standards / governance / SDLC / application lifecycle
- Ability to use MS Office Tool (Word, Excel, Power Point, Visio) as needed for job duties and responsibilities
- Detail oriented
- 7+ years of experience in IBM mainframe CICS processing environments
- 7+ years of development and support experience in JCL, COBOL, VSAM, and EZtrieve
Preferred Qualifications:
- 5+ years of development experience with ATM Credit/Debit Card applications deployed in-house
- Experience with Fiserv/FirstData
- Experience with CV Systems
- Experience with FIS
- Bachelor’s Degree or higher in Computer Science, or equivalent experience
- Extensive experience in software development across multiple platform
- Expertise in enterprise planning like technology recovery, BCP, strategic planning, etc.
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Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
