It Acquisition Support Specialist

Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Companies may be right for you!

Summit Companies, through its subsidiaries, is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We’re proud of our well-deserved reputation for quality work that’s completed by our talented and experienced installation workforce. Summit Companies is a dynamic organization with endless growth opportunities spanning over 100 locations in more than 30 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Companies supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership team serve as chair on NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Companies supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

The combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality of fire protection services to protect lives and property.

JOB SUMMARY:

The purpose of the IT Acquisition Support Specialist is to be the on-site representative for the IT groups at acquisitions and branch moves as well as other projects assigned. This technician is charged to maintain the security, up-time, and standard of the IT department in each of these movements.

ESSENTIAL JOB DUTIES:

• Deploy New computers, tablets and phones to new employees acquired through the company’s acquisitions.
• Assist the Server and Network Admins with mounting, provisioning, and configuring infrastructure gear. Switches, Firewalls, AP’s, Servers, etc.
• Setup printers and plotters on our network in support of the acquisitions.
• Ensure all new users have what they need from a EUC perspective before leaving the site.
• Provide follow-up support for all new users 1 week post acquisition.
• Mount, rack, and interconnect network and server gear.
• Understand group policy and introduce new sites to our organization via GPO.
• Provision new AD accounts and mailboxes in preparation for onboarding of new offices.
• Gather, illustrate and maintain site specific, technical information that ensures the success of the Tier 1 helpdesk.
• Perform mail migrations via IMAP email migration tool and/or BitTitan.
• Configure and implement soft phone solution for a newly acquired company.
• Be the “boots-on-the-ground” representative for IT groups who provide daily support and deploy hardware/software and other technology to facilities.
• Clearly communicate technical solutions in a user-friendly, professional manner and assist junior technicians at doing the same.
• Other duties as assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• High school Diploma, or equivalent, required.
• Bachelor's degree in Computer Science, Information Technology, or related field, strongly preferred.

Experience, Knowledge, Skill Requirements:

• 5 years IT helpdesk
• 1 years Full Microsoft Product Line
• 1 Years VMWare

Communication Skills:

• Must have the ability to effectively read, write and communicate in English with employees and customers.

Systems and Software Skills:

• Experience in VMware environment including ESXi, vCenter, HA, DRS, VSphere Datastores using SAN.
• Understanding of IT fundamentals - switches, routers, load balancers, networks, databases, SAN storage, applications.
• Experience supporting computer networks.

Other Qualifications:

• Valid driver’s license with acceptable driving record required.
• Must be able to comply with SFPH’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Employee will be required to travel 50% of the time.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <50lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others. Office settings are mild to moderate temperatures. Sit and stand for long periods of time.

Benefits

Summit Companies offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Our Core Values

PIPE

• We are PASSIONATE about life safety
• We have INTEGRITY (Do the right thing)
• We work in PARTNERSHIP with our customers and community
• We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Companies participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Companies is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift

Ability to Relocate:

• Mendota Heights, MN 55120: Relocate before starting work (Required)

Work Location: In person