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Form of workJob Description
ABOUT FASHION GROUP:
This position is based in New York. The Fashion Group provides support functions to 5 brands present in the US – Celine, Givenchy, Loewe, Kenzo and Emilio Pucci. These 5 brands represent approx. 750 employees, 80 retail locations, as well as an important volume of wholesales and a growing Ecomm business.
PURPOSE OF THE POSITION: The Finance/HR Application Project Manager oversees projects and maintenance of the HR and Finance Back Office Applications, including, continuous improvements and daily L2/L3 support requests. The HR and Finance applications encompass the LVMH CoreHR system as well as D365 F&O and all its integrated systems.
Support & Documentation . Coordinate with partners in charge of D365 and other BO Applications AMS . Analyze, prioritize, and respond to support tickets to ensure timely resolution . Establish clear documentation processes for all support activities, including issue identification, resolution steps, and post-resolution documentation . To maintain and enrich ITSM tools on the Business Operations scope . Track issues effectively using designated tools or systems . Provide regular reports on issue status & resolution progress . Define clear ownership for each issue to ensure accountability of the involved teams throughout the resolution process
Product Owner · Collaborate with Business Partners and IT Central teams to co-develop a roadmap and drive projects, application maintenance, and continuous business improvements from concept to launch in a fast-paced environment · Orchestrate all projects and ensure prioritization of work between all BO Apps team members if needed to ensure delivery on time and on budget of · Work in an Agile environment to continuously review business needs, refine priorities, outline milestones, deliverables while identifying opportunities, risks · Develop, own & execute the BO App team's annual roadmap by collaborating with development leads and architects · Evaluate conceptual requirements into functional specifications that are understandable to development teams · Prioritize & maintain continuous business improvement needs while balancing stakeholder requirements · Lead the BO Applications ecosystem and maintain architectural integrity · Identify improvements opportunities in systems and processes · Configure systems for continuous improvement or addition of new features · Provide UATs (User Acceptance Tests) support/leadership to the business; drive communication about UATs status
Procurement and Budgeting · Monitor project budgets · Assist The BO App Manager in building BO IS&T budget · Work with BO IS&T Manager for reforecast
Team Management · Manage the team members (analysts level) responsible for systems monitoring and support · To identify, align and communicate teams’ objectives · To ensure accountability of the team in daily operations and projects (BO and support)
************************************************************************************** POSITION WITHIN THE ORGANIZATION CHART Hierarchical: Back Office Application Manager Functional: Back Office Application Central IT Leads Direct Report: N/A
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Requirements
PRINCIPAL SKILLS REQUIRED FOR THE POSITION (Basic training, professional experiences, foreign languages, etc)
· Bachelor's degree in a relevant field or equivalent experience required, plus 10 years of related experience performing business analysis in IT · Strong problem-solving, influencing and critical-thinking skills with the ability to execute with limited information and ambiguity · Strong requirements gathering and documentation skills, at business, functional, and technical levels · Technical acumen with the ability to translate business needs into technical language and vice versa · Ability to collect and understand application solutions from the team and present them as options for business challenges · Excellent listening, interpersonal, written, and oral communication skills · Must be able to communicate effectively in both technical and business settings · Ability to communicate with all levels of the organization, skilled at stakeholder management (setting and managing expectations) · Ability to exercise independent judgment in planning, organizing, and performing analysis tasks. Some independent judgment will be required in setting priorities to tasks among multiple assigned projects · Working knowledge of project portfolio management tools and techniques · Relevant experience and qualifications in IS&T Finance area with strong background on Microsoft D365 Finance & Operations (a must) · Working knowledge of Waterfall and Agile Development framework · Team player, collaborator and experience working with remote resources and staff in geographically dispersed areas · Retail, manufacturing industry, B2B commerce experience a plus · Advanced knowledge of Microsoft Office Products including MS Project, MS Visio a plus
Technical Experience and Systems · Business software: D365 F&O, WMS, POS CEGID Y2, JDE, SAP, ServiceNow, Atlassian Suite, Adyen, Avalara, Medius, JIRA · Collaboration: Microsoft Office 365, Zoom, TeamViewer, ITSM · Private Cloud: IaaS, PaaS / Public Cloud providers: Azure · Other: SQL, Data Visualization
CONTACTS AND RELATIONS
Internal:
Head Office users, US Client Services
FG IS&T Representatives
PM Corporate teams (Projects, Support, Infrastructures and Security)
External
3rd party local Suppliers
Warehouses partners
US IS vendors (Adyen, D365 consultants...)
Benefits
The company department is growing and needs someone ASAP.
Hybrid 3 days in office, flexible days
This is a full time job based at of NYC LVMH office
Compensation: base salary + benefits
