IP Operations Analyst

IP Operations Analyst

W2 Contract 12+ months

Remote, USA

**Shift is 6pm-2am PST

$40/hr

We are the leading live video streaming service, and we are hiring an IP Operations Analyst to be part of our Legal and enforcement team. You will be responsible for helping us navigate global safe harbor laws, curbing unauthorized intellectual property uses with the appropriate policy and operational measures, and guiding rights holders and creators through our policies that are designed to meet those aims.

The IP Operations Analysts primary responsibilities are reviewing and responding to legal requests and inquiries from rights holders and creators. To do so you will be analyzing, problem solving, communicating dynamic and unique fact patterns, and maintaining the teams domain expertise.

This is a 100% remote position that is based in the United States and is required to work 40 hours per week on a shift schedule that requires night and weekend hours.

Responsibilities

Intake and process continuously inbound copyright related requests and inquiries from external parties, including review, analysis in accordance with our policies and guidelines, and using internal service tools for investigation and resolution.

Communicate clearly in written form in real time and asynchronously.

Escalate and communicate with stakeholders involved with enforcement

Ability to work a shift schedule that includes night and weekend hours and may require exibility at times.

Requirements

Utmost attention to detail required and the ability to conduct and communicate analysis around ambiguous fact patterns that require interpretation.

The ability to collaborate and communicate effectively on time-sensitive issues with a 24/7 team.

The ability to independently problem solve efciently and proactively, including the ability to perform independent proactive deep dive analysis and investigation.

Bonus Points

Experience in copyright, trademark or user-generated content enforcement.

Prociency in Google Suite, professional email correspondence, advanced spreadsheet knowledge, high volume ticket queue management.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.