Job Description
- Execute within the guidelines and procedures provided by Client X and under the supervision and guidance of a supervisor and manager
- Every Investor Services Administrator will receive the requisite Induction Training in addition of both compulsory training (AML/KYC)
- Review investor transaction instructions to ensure all requisite information is provided. Follow up with investor for further clarification where required.
- Liaise with investors to obtain fully executed transaction instructions.
- Liaise with investors to ensure subscription proceeds are provided timely.
- Ensure appropriate AML/KYC documentation is provided by investors.
- Ensure appropriate FATCA/CRS documentation is provided by investors
- Input Investor Transactions on HedgeInvestor® (Hedge SERV proprietary Investor Services System).
- Reconcile the subscription/redemption bank account daily and notify all discrepancies to supervisor.
- Preparation of wire transfers to Prime Brokers, Investors and for payment of fees.
- Investor Reporting – prepare investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
- Client Reporting – prepare client reports, including but not limited to, Capital Activity Report,
- General Investor Services – fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized
- Distribution of Fund Performance in line with client requirements.
- Preparation of investor audit requests.
- Accounting, Finance, Legal or Business Degree. Min. 3.0 GPA