Address
Form of workMaximus is currently hiring for an International Services Recruiter to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The International Services Recruiter is responsible for utilizing resources to locate qualified healthcare professionals and facilities to join our network. The ideal candidate is a self-starter, organized, and comfortable with frequent communication via phone or email.
Essential Duties and Responsibilities: - Make unscripted connection calls to independent medical providers for the purpose of recruiting them to VES's nationwide network of providers; - Arrange conference calls with providers when needed to answer questions about the VES credentialing, training, and examination process; - Document and maintain detailed notes for communication and exchanges with all potential and current providers; - Send preliminary information letters to potential providers, including contracted pay rates for their geographical region; - Assemble and distribute the VES credentialing packet to providers and facilitate the completion of required documents in a timely manner; - Consistently meets daily, weekly, and monthly provider contact quotas; - Achieve superior level of productivity in a demanding and high energy environment; - Find diagnostic facilities in foreign countries able to perform needed testing for C&P exams and handling invoicing as needed ; - Communicate and maintain a professional working relationship with department and team members in a friendly, but focused, environment; and - Make calls to diagnostic facilities such as clinics and hospitals to obtain locations to complete medical testing for veterans (such as bloodwork, EKG, x- rays) Additional Duties and Responsibilities: - Assist other team members with contacting providers and medical facilities regarding rates, billing and other issues associated with the providers and/or their staff; - Work closely with the Scheduling Department to fill Open Service Requests ("OSRs"); and - Coordinate travel for providers when needed. - Attend meetings as directed; - Work effectively within a team dynamic; - Adapt to new instructions, requests or procedures as provided; - Maintain a high sense of urgency at all times; - Maintain the confidentiality of Veterans' and providers' records; and - Other duties as assigned. Knowledge/Skills/Abilities: - Self- starter; - Advanced customer service skills; - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel;
Minimum Requirements
Minimum Qualifications: High school graduate; some college preferred.
- Must be willing and able to work a shift between 5:00am-6:00pm CT Monday-Friday
- Recruiting experience highly preferred
- Sales experience highly preferred
- Fluency in Spanish, German, or French highly preferred
Home Office Requirement s:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net )
- Preferred Windows or Mac (no Chromebooks)
- OS for Windows - Windows 10 or newer
- OS for Mac - Big Sur (11.0.1+); Catalina (10.15); M acOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
