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Intern - Order Management Specialist - Nashville, TN - Summer 2023
Job Description
Intern - Order Management Specialist - Nashville, TN - Summer 2023
Are you interested in an Intern opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) degree to participate in a 12-week paid intern opportunity at our site in Nashville, TN. Through this role you will gain meaningful, hands-on experience in a HealthTech company.
If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.
In this role, you have the opportunity to
This position's primary responsibility is to processes sales orders in conjunction with our internal project managers, factories, and logistics service providers to meet customer requirements related to delivery, installation, and invoicing our customers. This role is key to making sure our customers receive the right products at the right place and time and is the focal point for problem resolution for Supply Chain issues. You will have exposure and have an impact on Philip's North America supply chain.
You are responsible for
Order integrity and timely communication with internal and external customers to resolve any order date alignment issues. Below are some of the main job functions:
You are a part of
The Global Business Systems Supply Chain organization where you will work in a fast paced, competitively healthy, and friendly working environment. You will share ideas and partner with team members to problem solve, process improve, drive effectiveness, and reduce nonvalue add processing steps and activities.
To succeed in this role, you should have the following skills and experience
In return, we offer you
Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we're used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Company relocation benefits will not be provided for this position. Candidates need to live within the territory.
How we work at Philips
Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when, and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams, and our customers on a case-by-case basis.
We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you. Visit our careers website to explore what it's like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
Intern - Order Management Specialist - Nashville, TN - Summer 2023
Job Description
Intern - Order Management Specialist - Nashville, TN - Summer 2023
Are you interested in an Intern opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) degree to participate in a 12-week paid intern opportunity at our site in Nashville, TN. Through this role you will gain meaningful, hands-on experience in a HealthTech company.
If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.
In this role, you have the opportunity to
This position's primary responsibility is to processes sales orders in conjunction with our internal project managers, factories, and logistics service providers to meet customer requirements related to delivery, installation, and invoicing our customers. This role is key to making sure our customers receive the right products at the right place and time and is the focal point for problem resolution for Supply Chain issues. You will have exposure and have an impact on Philip's North America supply chain.
You are responsible for
Order integrity and timely communication with internal and external customers to resolve any order date alignment issues. Below are some of the main job functions:
- Ensure that a customer order detail changes, per the Project Manager, are updated timely in our Project management and ERP systems.
- Review factory confirmed delivery dates compared to requested delivery date from the project manager and take proper action to align the dates as closely as possible.
- Track order shipments to ensure on time and complete deliveries through the Merge Center and to customer sites using various logistical databases and transportation carrier websites. Expedite delivery where applicable.
- Act as liaison between all functions for the entire life of the order. From order intake to invoice creation; resolving Sales Order processing issues through material delivery
- Validates and processes Defect on Arrival (DEFOA) and Return Order requests to meet departmental turnaround times.
- Escalate issues appropriately and promptly to ensure optimum customer satisfaction.
- Ensure established processes are followed and adjusted when more efficient ways of working are brought forth. Actively participate in Philips Lean culture to help drive efficiencies.
- Complies with Quality Standards and Philips' standards of business conduct.
- Effectively sets priorities in order to meet workload deadlines, commitments and all applicable established departmental goals.
You are a part of
The Global Business Systems Supply Chain organization where you will work in a fast paced, competitively healthy, and friendly working environment. You will share ideas and partner with team members to problem solve, process improve, drive effectiveness, and reduce nonvalue add processing steps and activities.
To succeed in this role, you should have the following skills and experience
- Enrolled in an accredited university and pursing a bachelor's degree in business or related fields.
- Supply Chain related business or administration experience / areas of study is preferred
- Business systems experience (ex: SAP/ ERP systems, MS Office, Siebel) preferred.
- Possess excellent verbal, written, and the ability to communicate clearly with both internal and external customers
- Ability to think critically, demonstrate "outside the box" thinking, and meet time sensitive deadlines for customers and resolution of escalated issues
- Comfortable working in a fast-paced, deadline driven collaborative team environment.
- Positive, self-starting, flexible, and forward-thinking individual with strong organizational skills who can work both independently and in a team environment.
- Complies with Philips' quality standards, business conduct, and all established processes are followed
- Minimum 3.0 GPA
In return, we offer you
Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we're used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Company relocation benefits will not be provided for this position. Candidates need to live within the territory.
How we work at Philips
Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when, and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams, and our customers on a case-by-case basis.
We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you. Visit our careers website to explore what it's like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
