Interim Dean, Student Support Services

Classification Information

Position Information

Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students' educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. The District is renowned as one of the best two-year college districts in California. Located approximately 40 miles southeast of Los Angeles, California, the North Orange County Community College District ( NOCCCD) serves approximately 60,000 students annually at three institutions: Cypress College, Fullerton College, and North Orange Continuing Education. Students are able to shape their futures in programs leading to associate degrees, a baccalaureate degree, career education certificates, and transfer opportunities. Life-long learning is also possible in continuing education programs that range from high school completion and basic skills mastery through an array of career education training and self-developed courses. The district's geographic boundaries encompass 155 square miles, taking in most of north Orange County and a small portion of Los Angeles County. The district's service area includes 18 cities and communities and 16 school districts. The NOCCCD campuses serve an area of over one million diverse people. The student population demographics, district-wide are: Latinx 47.2%; Asian 17.9%; White; 16.5%; African American 2.6%; Multi-Ethnicity 2.6%; Pacific Islander 0.3%; and America Indian/Alaskan Native 0.2%. The district is part of a regional higher education community that includes the California State University campuses at Fullerton and Long Beach, the University of California Irvine, and the Chapman University system.
We invite you to join the Fullerton College campus community. Ideal candidates will share Fullerton College's commitment to diversity, equity, and inclusion. Fullerton College offers a radically student-centered culture that is inclusive and welcoming to all who learn and work here. The student body is incredibly diverse, with more than 55.7% Latinx, 16.6% Caucasian, 15.7% Asian/Pacific Islander, 3.1% African American, and 0.2% American Indian/Alaskan Native. Additionally, students from more than 40 countries regularly enroll in our International Student Program each year. The College believes in a multicultural learning experience where faculty and staff from diverse backgrounds can contribute to the development of our students.

Fullerton College is the oldest community college in continuous operation in California. Since our first class in 1913, we have grown to become one of the most successful community colleges in the nation. Our high transfer and graduation rates, rich academic programs and radically student-centered approach equip students with the skills and resources they need to succeed. Each year, thousands of students transfer to the CSU and UC systems as well as to private colleges and universities throughout the nation. Notably, during 2019, Fullerton College was ranked as the No. 1 community college in California in transfers to the California State University ( CSU) system. We are consistently No. 1 in transfers to Cal State Fullerton.

Fullerton College is designated as a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander Serving-Institution ( AANAPISI). Fullerton College proudly offers many programs to serve and support our diverse student body, including Puente, Umoja, Student Diversity Success Initiative, Extended Opportunity Programs and Services ( EOPS) Foster Youth Success Initiative, Disability Services, and a Veterans Resource Center. The College also provides many avenues of support for our faculty and staff through networks that include the Latino, Asian/Pacific Islander, Black, and LGBTQIA2S+ Faculty Staff Associations.

Fullerton College offers a comprehensive array of student services programs and academic and career pathways designed to achieve our campus' strategic goals related to access, retention, persistence, and student success initiatives on campus. The College is developing an implementation plan for Guided Pathways and has robust partnerships with our local high school districts.

The Fullerton College campus community is dedicated to our core values of Community, Diversity, Equity, Excellence, Growth, Inclusivity, Innovation, Integrity, Partnership, Respect and Responsibility. For more information, please visit our website at www.fullcoll.edu .

Under the direction of the Chief Student Services Officer, this position is responsible for performing a variety of administrative and supervisory duties related to the functions and activities of the college Student Support Services and programs, as well as campus Title IX compliance coordination.

Examples of essential functions are interpreted as being descriptive and not restrictive in nature.

Provides leadership in the administration, organization and development of assigned college Student Support Services and programs, (i.e., Extended Opportunity Programs and Services ( EOPS), Financial Aid, Student Activities, CalWORKs, Veterans Resource Center and Health Services and related programs may be part of the assignment).
Serves as college Title IX coordinator with responsibilities for notification and education; consultation, appropriate investigation and disposition; institutional monitoring and compliance; and advising college administration on matters related to Title IX. Leads in the planning, organizing, scheduling and directing of the development of Title IX activities.
Formulates and develops long and short-range goals and strategic plans for assigned programs and services, including staffing, facilities, curriculum and educational philosophy; assures consistency of plans with other college and District plans.
Develops and implements plans and policies and procedures to facilitate, improve and promote Student Support Services and programs; assures compliance with state and federal laws and regulations applicable to Title IX and Student Support Services and programs.
Acts as primary case manager for behaviorally assessment; coordinates with campus safety, student discipline officer, health services, faculty and other campus areas to assess threat and implement procedures to minimize risk.
Arranges for regular behavioral assessment training for faculty, staff, and students; prepares and disseminates educational materials, including brochures, posters and web-based materials.
Provides leadership and advocacy to enhance innovation and participation in issues related to health services, student activities, veterans resources, judicial affairs and Title IX.
Develops and prepares the annual preliminary budgets for assigned programs; monitors and controls budget expenditures; directs the preparation and maintenance of detailed and comprehensive reports, records and files regarding personnel, facilities, programs, operations and activities.
Contributes to the development and implementation of outreach activities and serves as a liaison with local high schools and community agencies to promote enrollment and effectiveness of programs and services.
Maintains communication with District and college staff and various agencies to coordinate program services and activities and exchange information; maintains current knowledge of state and federal laws and regulations concerning programs and services.
Trains, supervises, evaluates and directs the work of personnel as assigned; participates in selection and hiring processes.
Plans, organizes and arranges appropriate staff development programs and activities for faculty and staff; provides orientation for new employees.
Organizes, attends or chairs a variety of administrative and staff meetings as required; serves on committees as assigned; provides administrative oversight of special projects or programs as assigned.
Maintains current knowledge of instructional methods and new technologies pertinent to assigned programs; learns and applies emerging technologies and advances (e.g., computer software applications) as necessary to perform duties in an efficient, organized and timely manner.
Provides direction for the development of new programs, including contribution to the development or redesign of existing programs in Student Support Services.
Provide leadership in District/College efforts to increase the diversity of faculty and staff, to address student achievement gaps, and in the creation of a welcoming and inclusive work and educational environment.
Assist and promote the growth and success of a diverse population of students and employees through the development of interculturally competent and equity minded management and leadership abilities. The ideal candidate should have experience in this area with African Americans, Latinx, Native Americans, Pacific Islanders and other disproportionately impacted students and employees.
Performs related duties as assigned.
In addition to the essential functions, the Dean of Student Support Services may participate in the development and administration of external funding sources from grants, corporate sponsorships, and donations.

The Dean of Student Support Services maintains frequent contact with college and District administrators, faculty and staff.

Knowledge of District organization, operations, policies and objectives
Knowledge of California education code and requirements, including Title IX

Knowledge of federal and state laws and regulations related to Student Support Services and programs

Knowledge of research project policies, procedures and practices, including data collection and analysis

Knowledge of educational pedagogy and student success strategies applicable for the diverse community college student body

Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary

Knowledge of record keeping procedures

Knowledge of budget preparation and maintenance

Knowledge of appropriate software and databases

Ability to interpret, apply and explain laws, regulations, policies and procedures

Ability to assess, analyze, implement and evaluate research project activities

Ability to analyze situations accurately and adopt an effective course of action

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to work independently with little direction

Ability to understand and follow oral and written directions

Ability to communicate efficiently both orally and in writing

Ability to supervise, train and provide work direction to others

Ability to establish and maintain effective working relationships with others

The award of all degrees must be verifiable on a legible transcript. If degree award date is not posted on transcript your application will be deemed incomplete and removed from consideration. All degrees and course work used to satisfy the required minimum qualifications must be from accredited post-secondary institutions. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.
Interviews tentatively scheduled for Jan...