Intake Specialist

Doing business as Pinnacle Family Services

Join a team that can truly make an impact on the lives of others!    

At Pinnacle Family Services, we are dedicated to making connections happen every day by cultivating growth, belonging, and wellness for our teammates, while providing meaningful mental & behavioral health services to our community.  

What will I be doing?

• Work collaboratively with the assigned DPO and clinical staff to support business and administrative needs
• Receive and process incoming referrals for mental health services
• Maintain ongoing contact with placement referral sources and ensure adherence to consistent office procedures and practices
• Coordinates work performed in support of assigned program and facilitates communication among programs
• Conducts telephone intake with follow-up assessment interviews on appropriate referrals and ensure the receipt of a referral information
• Arranges for and coordinates appropriate assessments and tracks client from referral to first date of service
• Maintains ongoing relationships with funding agencies and develops new resources through marketing presentations ensuring sufficient amount of referrals for program stability and growth
• Coordinates the administrative functions for the program such as answering calls, greeting visitors, entering required data into EMR system

Am I a good fit?

• Ability to assess the placement, social and treatment services needs of the applicable population
• Knowledge of office practices and procedures
• Computer skills to include knowledge of Excel

Qualifications:

• Bachelor's degree in human services field
• 1-year related experience in Mental Health or Child Welfare Services’ required
• Experience with an EMR system preferred

Health Connect America and its companies are a multi-state, community mental health, behavioral health, family preservation, and therapeutic foster care services provider(s). It is the mission of Health Connect America to create quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

We encourage wellness for our staff by offering competitive compensation and benefits to our full-time team members including medical, vision/dental, 401K, Health Savings Account with company contribution, and paid time off. We also offer an Employee Assistance Program including 8 counseling sessions per year to promote emotional wellbeing.

Health Connect America and its companies are an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

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