Intake Coordinator - Customer Service Rep

Are you a college student looking for a job that offers flexibility to fit your schedule? Are you a skilled communicator with a desire to provide excellent Customer Service? If so, Saddle Rock Legal Group in Draper, UT has a fantastic opportunity for you. We are hiring a part-time or full-time Intake Coordinator - Customer Service Rep to join our team. In this entry-level role, you provide top-notch support to our clients while maintaining a professional and courteous demeanor.

WHY YOU SHOULD JOIN OUR LEGAL GROUP

At Saddle Rock Legal Group, we value our employees and believe in compensating them fairly. As an Intake Coordinator, you have control over your pay with a competitive hourly wage of $17.00, and the potential to earn an extra $3-$4 per hour in commissions and bonuses. Additionally, we offer excellent benefits such as medical, dental, and vision insurance, 401(k), paid time off, paid holidays, and a health savings account. You also have the opportunity to work in our beautiful Draper, UT office, which features periodic snacks, lunches, and access to a gym membership reimbursed by insurance. Plus, we make it easy to apply for this flexible Customer Service Rep position with our initial quick mobile-optimized application. If we have your attention, please continue reading!

A LITTLE ABOUT SADDLE ROCK LEGAL GROUP

Our firm is on the cutting edge of the legal space. With a business-like approach, we act as a marketing engine to find claimants for the best of the best litigators across the country. Our founding partner, Thomas L. Young, has recovered hundreds of millions of dollars for victims of various major disasters over the past 20 years. We, however, are entrepreneurs rather than attorneys. Through the means of high-quality, unique digital media and TV advertising, we educate and assist consumers, businesses, nonprofit organizations, and government entities in understanding their rights as they pertain to losses due to negligence or disaster. Our purpose is to make sure people are seen and heard.

We strive to create a down-to-earth culture based on integrity, innovation, and ethics, where we do things for the right reasons. With an emphasis on being loyal to our employees, we provide the training and support necessary for their success and development. The atmosphere at our law firm is fun and welcoming! Our employees enjoy various incentives and prizes as well as opportunities to connect and build relationships with one another over a friendly game of ping pong or during weekly company lunches. When you join our Customer Service team, you become part of a legal group that values you and invests in your future!

ARE YOU A GOOD FIT?

Ask yourself: Are you friendly and engaging? Can you manage your time well while juggling multiple tasks? Are you driven and self-motivated? Do you want a Customer Service position that offers you flexible scheduling? If so, please consider applying for this Intake Coordinator - Customer Service Rep position today!

YOUR LIFE AS AN INTAKE COORDINATOR - CUSTOMER SERVICE REP

This flexible entry-level role on our Customer Service team has both part-time and full-time positions available. Weekend shifts are also available!

Get ready for an exciting day as an entry-level Intake Coordinator - Customer Service Rep at our legal marketing firm! Each day is filled with opportunities to connect victims of negligence and disasters with our attorneys. In doing so, you help others claim needed justice while also working to make a real difference in people's lives. In this flexible customer support role, you are free to engage with current and prospective clients who have shown interest in our firm through various channels, all while having the flexibility to juggle your studies and social life.

When you engage with clients on the phone, you get to utilize your excellent listening and Customer Service skills to ask questions and determine how best to assist them. Your warm and friendly personality is evident while you naturally create a connection with each person you speak with. On these calls, you help them feel heard and valued. At the end of each shift, you feel a sense of pride knowing that you've made a real impact on our clients' lives by being in an essential role in our customer support team.

With no cold calling required, you can focus on providing exceptional service and building genuine connections with each person you speak to. So, if you're looking for a flexible job that makes a positive impact, this could be the perfect Customer Service Rep role for you.

WHAT WE NEED FROM YOU AS AN INTAKE COORDINATOR - CUSTOMER SERVICE REP

• Ability to write and speak English fluently
• High school diploma or equivalent
• 1+ year of experience in a customer-facing role in sales, call centers, or Customer Service

Being bilingual in this flexible Customer Service position would be a plus! We are looking for a driven and self-motivated individual to join our intake team. If you can meet these requirements and perform this Intake Coordinator - Customer Service Rep job as described above, we would be happy to have you join our legal group!

Location: 84070, 84020