Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
*Loan forgiveness options through federal programs
(National Health Corp & Public Service Loan Forgiveness)
*All company paid benefits and paid time off effective day one
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE&I Committee
Retention Committee
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
Bachelor’s degree and less than five (5) years of experience in the field; a person with five (5) years of experience in the field and no degree; a veteran with three (3) years related work experience. Must have ability to work independently and solve problems creatively. Superior written and oral communication skills mandatory, as well as
related to various federal and local public benefit programs. Ability to remain non-judgmental, empathetic, and respectful of the homeless veterans we serve. Experience with the HMIS is preferred, but not required.
• Screen clients for SSVF program entrance by phone interview.
• Complete the Eligibility Screening Disposition Form (Category 1) for clients (a) confirming a very low-income Veteran family’s eligibility for supportive services; and (b) documenting the eligibility of persons applying for SSVF prevention assistance.
• Screen and verify eligibility requirements for SSVF homeless veteran’s assistance.
• Apply SSVF Program eligibility requirements for the SSVF Program.
• Assist clients with crisis intervention and short-term housing stabilization which includes aiding clients with accessing emergency shelters/transitional housing, and supportive services to best/address the client’s immediate crisis needs in both rural and urban communities.
• Understand the barriers that clients in both urban and rural areas face and how to best serve clients in both areas.
• Refer clients who do not qualify for the SSVF program to other mainstream services for assistance, or to other housing stabilization programs in their service area when they do not meet SSVF eligibility.
• Understand and apply the Presumptive eligibility criteria and eligible document requirements to use for the Presumptive eligibility status during intake such as HINQ, VA ID Cards, and SOS.
• Track clients who are screened but not eligible for the SSVF Program.
• Implement the Housing First Model during assessment of clients.
• Maintain an intake log of all those who request assistance and also complete a screening.
• Maintain client intake screening forms.
• Maintain client databases including personal information.
• Data entry into the HMIS system ensuring accuracy and completeness of all data entered.
• Communicate to potential participants the process of the SSVF program and required documentation to proceed program participation.
• Participate in outreach activities, including but not limited to street/shelter outreach, coordinated-entry meetings, Stand Down, resource fairs, Week of Valor/Veterans Day events, and annual PIT count.
• Demonstrate ability to relate to Veterans and their family in a culturally appropriate manner.
• Participate in all appropriate staff, supervision, case consultation, and training meetings.
• Identifies systemic barriers and communicates with organizational leadership about these barriers to work collaboratively to find viable solutions.
• Assumes other duties as assigned by the SSVF Program Manager and Senior Management.
• Performance quality improvement (PQI) duties as assigned by supervision & PQI committee.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.