Intake Assistant

​​ ​

​​The Pettengill House, Inc.​

​​Children & Family Services​

​​Nonprofit Social Service Agency​

​​Phone: 978-463-8801 | Fax: 978-463-8743​

​​www.pettengillhouse.org​

​​​

Intake Assistant

Part-time 20-25 hour as week (in-office)

The Pettengill House, Inc. Social Service Agency

Amesbury, MA 01913

Salary based on experience.

Our team is growing!!! We have immediate availability for an Intake Assistant

Are you caring, organized, and reliable with great communication skills? COME WORK WITH US and join a fabulous team at a dedicated and reputable agency! We offer the opportunity to make a difference in people’s lives working in a supportive environment with talented staff, dedicated supervision and emphasis on self-care! We value work life balance…no weekends or nights!

The Pettengill House, Inc. is a grassroots community based social services agency has been providing critical programs and services for the most vulnerable and at-risk members of the greater Newburyport communities including Amesbury, Byfield, Groveland, Merrimac, Newbury, Newburyport, Rowley, Salisbury and West Newbury, MA for nearly 30 years.

The Pettengill House values their employees and offers the following benefits:

• Competitive pay rates and benefits
• Paid professional development trainings
• Vacation and personal time

• Supportive work environment
• Wellness opportunities

Primary Responsibilities of Intake Assistant

• Processing referrals from internal and external sources for the agency
• Initiate initial contact to gather and process referrals to set up intake
• Conduct initial intake or client update via phone, in person or home visit
• Create warm and welcoming experience engaging callers/clients and families
• Assess client’s initial needs and referral internally for case management and program supports
• Entry of client data into database
• Assist with data accuracy
• Provide staff support and training with agency database
• Abide by all confidentiality and professional boundaries standards

Qualifications:

We require:

• Knowledge, work experience and education in human services, social work field
• Valid Driver's license
• Motor vehicle in operating condition
• Travel as needed within catchment area of agency
• Bilingual a plus

Other Requirements:

• Empathic and compassionate
• Ability to engage clients
• Highly organized with ability to manage complex cases and prioritize tasks based on client needs
• Ability to work independently and within a team
• Dependable and reliable
• Exemplary work ethic and professional at all times
• Proficient in basic computer skills
• Participate in community outreach events
• Commitment to our organizational vision, missions, and core operating values
• Clearing of background checks as required by state and federal law

Submit cover letter and resume to: Heidi Fournier, Office Manager at Hfournier@pettengillhouse.org or The Pettengill House, Inc. Attn: Heidi Fournier, 21 Water Street Suite 4A, Amesbury MA 01913.

Job Type: Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule
• Professional development assistance

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Amesbury, Ma 01913: Relocate before starting work (Required)

Work Location: In person