- Verifies insurance in or out of network utilizing several online payer portals.
- Verification of benefits for new and established patients.
- Understands insurance payer deductibles, out of pocket, and co-insurance.
- Responsible for updating insurance information into patients account as well as verifying and updating patient demographics in required systems.
- Acts as liaison between patient, physician office, and insurance company to assist concerning financial responsibility.
- Work independently while maintaining confidentiality and following HIPAA regulations.
- Cross-train as required to assist with overflow responsibilities.
- Maintains work operations by following policies, procedures, and reporting compliance issues.
- Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
- Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
- Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
- Other assigned duties as assigned.
- High School Diploma or GED required.
- Minimum of 1-2 years of experience with Insurance Verification, patient referral, or authorization processes.
- Analytical skills required, attention to detail, organized, reliable.
- Proficient in MS Office, specifically Excel.
- Knowledge of online payer portals such as: Availity, Navinet, SPOT
- Experience with practice management systems such as eCW (eClinicalWorks) preferred but not required.
- Excellent verbal and written communication skills.
- Able to handle a high volume of work
We Offer:
- Competitive compensation package
- Health, vision and dental benefits
- 401K plan
- Life insurance (100% company paid)
- PTO and paid holidays