Insurance & Intake Coordinator - Infusion Guide

Job Overview:
We are seeking a detail-oriented and organized individual to join our team as an Intake Coordinator. As an Intake Coordinator, you will be responsible for managing the intake process for new patients and ensuring a smooth transition into our healthcare facility. This is a vital role in providing exceptional patient service and ensuring accurate and efficient administrative processes.

Responsibilities:
- Coordinate the intake process for new patients, including gathering necessary information and completing required paperwork
- Schedule appointments and manage the appointment calendar for healthcare providers
- Verify insurance coverage and obtain necessary authorizations
- Answer phone calls and respond to inquiries from patients, healthcare providers, and other stakeholders
- Maintain accurate and up-to-date patient records in accordance with HIPAA regulations
- Collaborate with other administrative staff to ensure seamless coordination of patient care
- Utilize electronic systems (such as Epic) to input and retrieve patient information
- Provide exceptional customer service to patients, addressing their needs and concerns in a professional manner
- Assist with general office tasks, such as filing, faxing, and data entry

Qualifications:
- Previous experience in an administrative role, preferably in a healthcare setting (e.g., dental receptionist, medical scheduling)
- Familiarity with medical terminology and procedures
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficiency in using office software systems (e.g., Microsoft Office)
- Knowledge of electronic medical record systems (e.g., Epic) is a plus
- Ability to maintain confidentiality and adhere to HIPAA guidelines

Location:

We offer competitive compensation and benefits packages. Join our team of dedicated professionals committed to providing exceptional patient care.

Note: All positions must be paid, including internship positions.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Work Location: In person