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***Special Note Regarding Working From Home:
This is a work from home position for candidates who reside in the state of Nevada. Due to business constraints, candidates outside the state of Nevada will not be considered for this position and should not apply. Our next new hire training class is scheduled to start on May 3rd,2024
Successful candidates must be able to meet our work at home requirements (see below).
How you'll shine
Help owners and prospective guests plan their dream vacations and make reservations as an Inbound Customer Service Sales Representative at Wyndham Destinations. During a paid virtual training period, you’ll become an expert on our resorts, amenities, and things to see and do near each location. After training, you will transition to taking calls from excited customers who are interested in making reservations for resort stays, car rental, airline, and things to see and experience in that destination! Based on their interests, you’ll provide them with custom recommendations to create truly unforgettable experiences and encourage them to book the vacation of their dreams.
Pay and schedule:
- $15.50 an hour PLUS monthly sales based incentives
- Initial training schedule: Monday through Friday (three weeks), 6:00am - 3:00pm PCT
- Post training schedule: 10:30am-7:00 pm PCT(Monday- Friday) and 8:30am-5:00 pm EST (Saturday & Sunday). Pick either: any 2 days off during the week OR 1 weekend day off and we will assign a second day off during the week.
What you'll bring
- High School Diploma or GED required
- Six months Customer Service and sales experience
- Ability to build rapport with a customer quickly, ask probing questions, and meet the customer’s needs
- Intermediate computer knowledge
- Must have demonstrated ability to work well under pressure and multitask
What is required for me to work from home?
Quiet workplace free of distractions
High speed internet (DSL or Cable only no WI-FI, satellite or 5G) with download speed of 20mbps, upload speed 3mbps, Latency less than 100ms
Must be able to hardwire computer directly to a router
Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)
Intermediate computer proficiency and ability to troubleshoot technical issues while at home
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
