Address
Form of workDescription:
PRIMARY PURPOSE: To design training courses and materials in compliance with the process of learning using eLearning tools; assists with organizing and conducting training using a webinar tool and tests learning deliverables ensuring performance improvement in line with business goals.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Designs courseware and course certification in compliance with company process of learning.
Creates and maintains pre-, post-, and behavioral change assessments within each course; uses data to provide statistical proof that course objectives are being achieved.
Consistently researches technology and media options for effective adult blended learning.
Creates and maintains training material and ensures that adult learning principles are applied.
Partners with various subject matter experts to design content across CR, other corporate functions and operations, where appropriate.
Produces and/or creates engaging visual content that will keep concepts fresh and relevant for colleagues.
Schedules, organizes, tasks and reports on project progress.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization globally
Travels as needed.
QUALIFICATIONS
Education & Licensing
Bachelor's degree in Instructional Design or Education from an accredited college or university required. Certified in Adult Learning methodologies, Instructional Design or eLearning technology required.
ExperienceSix (6) years training experience (including e-learning) and course design or equivalent combination of education and experience required to include advanced knowledge of instruction design-related tools. Claims management experience preferred.
Skills & Knowledge
Knowledge of all aspects of Adult Learning, including analyzing performance needs, designing training materials including e-learning content, instructing/facilitating, evaluating training, and coaching the application of training
Good knowledge of human performance technology and consulting
Knowledge of author ware products
Good knowledge of e-learning theories and technologies
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Advanced implementation skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to manage multiple, time sensitive priorities meeting internal and external customer needs
Ability to work independently
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Requirements:
QUALIFICATIONS
Education & Licensing
Bachelor's degree in Instructional Design or Education from an accredited college or university required. Certified in Adult Learning methodologies, Instructional Design or eLearning technology required.
Experience
EXPERIENCE WORKING WITH LEADERSHIP DEVELOPMENT VENDORS IS HIGHLY PREFERRED
Six (6) years training experience (including e-learning) and course design or equivalent combination of education and experience required to include advanced knowledge of instruction design-related tools. Claims management experience preferred.
Skills & Knowledge
Knowledge of all aspects of Adult Learning, including analyzing performance needs, designing training materials including e-learning content, instructing/facilitating, evaluating training, and coaching the application of training
Good knowledge of human performance technology and consulting
Knowledge of author ware products
Good knowledge of e-learning theories and technologies
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Advanced implementation skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to manage multiple, time sensitive priorities meeting internal and external customer needs
Ability to work independently
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
