Installation Technician/Sales Associate

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers, truck and van accessories, carports, playhouses, chicken coops, and dog houses. We serve our residential, commercial, fleet, and government customers through our 150+ retail store locations in eighteen states, supported by our corporate offices (in Mount Airy, NC, and Cobden, IL), distribution centers, and strategically located manufacturing facilities.

Job Summary:

The Lot Installer is based at the Leonard (insert retail location) sales lot with operations in the U.S. and has overall responsibility for installing a wide range of aftermarket automotive parts, including truck covers, accessories, spray-in liners, and window tints on trucks and commercial vehicles. This position reports directly to the Store Manager and does not have direct reports.

Job Responsibilities:

• Installs aftermarket automotive parts and accessories on customers’ vehicles as per the specifications and instructions including, but not limited to bed liners, running boards, tonneau covers, trailer hitches, grill guards, and toolboxes.
• Conducts pre- and post-quality checks to ensure proper functioning.
• Mounts and balances wheels and tires, aligning them as needed.
• Installs lighting systems, such as LED light bars or auxiliary lighting, for improved visibility.
• Troubleshoots and resolves issues related to the installation of truck parts.
• Connects and wires electronic components, such as backup cameras, GPS systems, and alarm systems.
• Troubleshoots and diagnoses electrical issues and performs repairs as necessary.
• Fabricates custom parts and brackets when necessary for unique installations.
• Collaborates with the team to meet installation deadlines.
• Modifies and customizes vehicles according to customer preferences and specifications.
• Provides excellent customer service by providing advice and recommendations regarding accessory selection and installation options.
• Maintains legible and accurate paperwork for both the customer and company records, including parts used, labor hours, and any special instructions.
• Completes accurate work orders and invoices for customers.
• Stays updated with the latest installation techniques and trends.
• Maintains a clean and safe work environment by keeping the work area clean, organized, and stocked with necessary tools and supplies.
• Performs routine maintenance on equipment and tools to ensure they are in good working condition.
• Follows all safety procedures and guidelines to prevent accidents and ensure a safe working environment.
• Operates vehicles safely during the testing and installation process.
• Helps out running the counter as needed.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies (skills, knowledge, and abilities):

• Strong mechanic skills.
• Extensive knowledge of aftermarket truck accessories including bumpers, steps, wheels, tires, lift kits, and lighting.
• Experience with spray-in bed liners.
• Excellent driving record (if required to test-drive vehicles).
• Excellent communication and customer service skills.
• Proven track record of honesty, integrity, and dependability.
• Proficiency in using hand tools and automotive machinery.
• Excellent understanding of automotive parts and functions.
• Strong problem-solving skills.
• Ability to work in a team and independently.

Education/Experience Requirements:

• High school diploma or equivalent required.
• Certification from a vocational school or apprenticeship is preferred.
• Valid driver’s license with a clean driving record (if required to test-drive vehicles).
• Proven experience as an automotive parts installer or similar role.
• Paint and body experience preferred.

Travel:

This position does not require travel.

What does Leonard Offer?

• Competitive salary compensation role
• Competitive benefits package
• 401K with a company match.
• Paid days off: holiday and vacation
• Continuous training and growth opportunities to build your career with Leonard.

Physical Requirements:

• Ability to lift heavy objects, up to 50 pounds, such as automotive parts or tools.
• Physical stamina to stand, bend, and kneel for extended periods.
• Ability to work in awkward and cramped positions.
• Manual dexterity and hand-eye coordination for precise installation of parts.
• Ability to repeat the same or similar movements.
• Good vision, including depth perception for accurate vehicle operation.
• Ability to work in various weather conditions, such as extreme heat or cold, in a shop environment.
• Ability to type on a keyboard.
• Ability to hear and talk.

The Company is an Equal Opportunity Employer. It is the policy of the Company to administer employment based solely on an individual’s qualifications, ability, and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin, or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, political affiliation, marital status, or any other characteristic protected by federal, state, or local law.