Job Description
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Install Manager I in Charlotte, NC to support our fast-growing MSS division.
MCA is building a team of people who share our values of service first, growth, teamwork, and safety. We take our work and customers seriously and believe our best work can be fun. When you join our team, you join the MCA family! We offer competitive compensation and comprehensive benefits, including Medical, Dental, Vision, 401K, Paid Time Off (PTO), Holiday Pay, Education and Certification Incentives and much more.
WHAT YOU WILL BE DOING:
Building effective relationships within the team and providing coaching and mentoring.
Connecting electrical fittings, drilling holes, soldering, and performing all physical tasks associated with modifying vehicles for the acceptance of emergency-related equipment.
Installing and overseeing electrical wiring, antenna systems, route antenna, data, and power cabling, and applying a variety of electrical connectors.
Leading and verifying uplift/installation work is completed to meet customer quality standards.
Troubleshooting and diagnosing problems with equipment as necessary.
Maintaining a safe and clean environment including orderly of tools.
Learning new products, skills techniques from colleagues and manufacturers.
Completing all required paperwork and documentation.
Maintaining customer confidence by keeping service information confidential.
WHAT YOU WILL BRING TO THE TEAM:
2+ years of technical experience, or a combination of related education / experience.
Knowledge and experience with the installation of systems/equipment within various vehicle types, such as 2-way radios, controls, lighting, cameras, antennas, GPS, sirens, and other relevant devices/public safety equipment.
Ability to coordinate and prioritize schedules.
Understanding of the billing and Return to Manufacturer (RMA) process.
Proficient ability to test/troubleshoot electrical and system issues.
Proficient ability to assemble/disassemble, properly route wiring, connect electrical fittings, install wiring harnesses, drill holes, solder, and perform the physical tasks associated with the vehicle upfits and installations.
Proficient understanding of DC voltage, resistance and current.
Proficient understanding of wire gauge and fuses based on DC current demand.
Proficient ability to use basic tools and test equipment, including hand tools, power drillers, multi-meters, and watt meters.
YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: