Job Description
Job Summary:
The Inspection Sales / Account Manager is responsible for securing new profitable sales and/or adding additional services to new and existing customers within a specified geographical assigned territory, while maximizing customer satisfaction and retention. The individual must have experience with and be skilled in the development of new business opportunities and accounts and expansion of services to the existing customer base. The candidate shall have skill set and desire for future management opportunities. Every position is responsible for safety, prevention of waste and continual improvement.
Essential Functions, Duties, Responsibilities:
· Work to develop and maintain positive relationships with building owners and property management companies.
· Prepare, complete estimates, and determine costs of projects, which fall within the company guidelines.
· Accuracy of pricing and information.
· Code and AHJ research to determine all costs are covered and project scope is complete as expected by our customers.
· Ensuring that expenses incurred are reasonable and, in the company’s best interest.
· Create proposals, book projects, keep and maintain files and other administrative duties.
· Setting goals and devising plans to achieve these goals.
· Assist in procuring and maintaining adequate and acceptable customer base.
· Develop personal training goals, which will ensure personal and professional growth.
· Explore and seek out the latest technology in materials and methods to ensure continued growth and increased margins.
· Meet with existing customers on a regular basis to help build and foster positive relationships and look for potential additional services.
· Engage and become active in an industry or position related association.
· Perform other related duties as assigned.
Other: While it has little direct authority over personnel in the Inspection Division, the position has significant influence. Operational personnel can look to this position for technical support.
Knowledge, Skills, Abilities:
· Must possess exceptional communication skills
· Above-average attention to detail and strong sense of urgency
· Ability to maintain a positive attitude throughout high volume periods and when working through challenging situations
· Commitment to client service and effective interpersonal skills
· Leadership ability
· Self-starter and problem-solving ability
· Computer skills
· Thorough working knowledge and understanding of all project management control systems (scheduling, estimating, cost control, procurement, and business development)
Required Qualifications:
Education/License/Certifications:
· Bachelor’s degree in Marketing, or a related field and 2 years of related experience required. Work experience may substitute for education requirement.