Inside Sales/Customer Service Representative (6324)

Job Description
American Welding Gas, Inc. has an immediate opening for a Inside Sales/Customer Service Representativein our Bozeman, MTlocation.
$2500 Sign on Bonus
As a Counter Representative you are the first thing our customers see as they walk into our branches you are the face of AWG! You will sell industrial and specialty gases, welding equipment and hard goods and tools to customers The Counter Sales Associate responds to inquiries or concerns from either walk-in customers or those customers that call in as well as provides additional warehouse support as needed.
Responsibilities:

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges, and purchases
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers.
• Branch collection activities and customer retention calls
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas, and setting alarms.
• Monitor inventory levels. Check in and put away inventory.
• Receive freight and create bar code labels with part numbers.
• Schedule deliveries and service calls
• Support outside sales team
• Follow and comply with all company safety policies.
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability.
• Assist manager with building and equipment maintenance.
• Other duties as assigned.

Qualifications

• High School Diploma or GED
• Clean driving record
• Work experience in customer service or sales preferred.
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Cash register experience preferred.
• Ability to operate a forklift preferred.
• Strong computer skills
• Motivated, high-energy individual that is willing to learn our products and grow with the company

AWG is an industry leader in the manufacturing and distribution of industrial, medical, specialty and beverage gases and associated welding and safety supplies. Headquartered in Raleigh, NC, AWG operates 77 retail locations and 17 gas fill plants located in twenty plus states stretching from Montana through Florida. With over 850 employees serving customers in over 30 states and Canada, AWG is growing and looking for dynamic individuals to join our team!
American Welding Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.