Inside Sales Representative

F.W. Webb, Northeast’s largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Inside Sales Representative for its Manchester, NH location.

Responsibilities:

• Utilize technical expertise in servicing customers
• Attain specialty material though the use of purchase orders
• Consult on technical aspects of products
• Effectively handle customer service issues
• Troubleshoot customers technical issues
• Advise on specs of jobs as needed
• Process and maintain customer orders
• Meet and exceed sales and gp goals
• Produce bids for customer approval
• Manage credits to FW Webb standards
• Create transfers between various FW Webb locations
• Schedule and manage customer deliveries
• Other duties as assigned

Qualifications:

• Prior industry sales experience preferred
• Aptitude to work though multifaceted issues
• Ability to tackle technical issues based on experience
• Strong customer service focus and quality orientation. Demonstrate an ability to create a positive FW Webb experience during every customer contact.
• Be able to conduct themselves in a professional manner at all times
• Effective verbal and written communication skills.
• Working knowledge of Excel, word, internet, e-mail and web browsers.
• Comfortable working in a fast paced office environment.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person