Inside Sales Representative (Remote)

For over five-decades, North Coast Medical (NCM) has established itself as a global leader in the Occupational, Physical and Hand Therapy markets. We design, manufacture and distribute a broad range of industry-leading product lines. NCM’s four functional divisions services the needs domestic healthcare providers, consumers, dealers and international distributors. We are still family-owned, and our founders’ original core values of providing opportunities for customers and employees alike remain.

Our team of diverse people, unwaveringly committed to excellence in product development, procurement, delivery and customer service. We value the talents and abilities our employees bring to this company and we believe they are an integral part of what makes us competitive and successful. We don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefits of our employees, our products and our community. We are proud to be an equal opportunity workplace.

NCM offers:

• Competitive salaries
• Excellent benefits (e.g. Medical / Dental / Vision / Life Insurance, PTO, 401k Match, Employee Assistance Program)
• And the opportunity to work from home

North Coast Medical is looking for an Inside Sales Representative. This position is remote. This individual will report to the VP of Sales. See more details below!

Position Summary Overview: Responsible for solicitation of targeted customers. Activities include telephone prospecting, qualifying and proactive solicitation. Responsible for call planning and CRM activity documentation.

Hours: Full-Time, Exempt

Compensation: $70,000-$75,000, plus Commission

Essential Functions and Position Responsibilities:

• Manage, schedule and coordinate Inside Sales activities
• Assure proper activity documentation in CRM database
• Identify and conduct customer related activities, goals and objectives
• Participate in regular communications with management and Regional Sales Directors
• Effectively communicate opinions and ideas
• Meet or exceed established productivity and/or commission quotas

Position Requirements and Qualifications:

Knowledge of the Rehabilitation Market:

• Physical Therapy, Occupational Therapy and/or Hand Therapy
• Private Practice
• Hospitals and Integrated Delivery Networks
• Federal Government: Primary, VA and DOD
• Group Purchasing Organizations
• Distribution: Resellers, both local, regional and national

Additional Requirements:

• Associate or bachelor’s degree in related field
• 3-5 years of experience as a Certified Athletic Trainer or Physical Therapy Assistant
• Previous sales experience
• Understanding of the fundamentals of sales principles and processes
• Experience with CRM and/or Order Management ERP Systems
• Ability to work independently in a remote home office environment
• Meet or exceed performance and productivity measures in annual reviews
• Be able to effectively use interpersonal skills to communicate with executives, management, co-workers, customers, vendors and members of the general public when representing the company and its business matters

Physical Requirements and Work Environment:

• This position is permanently remote
• The work involves sedentary to light work in a home office setting
• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse for extended periods of time
• High speed internet connection with full video conferencing capacity and bandwidth for VPN access