Medical Device Inside Sales Representative

Are you looking for an engaging sales opportunity where you are selling an essential safety service? Are you looking for an organization that provides warm leads, requires

no prospecting/cold calling, and offers a quality product? If the answer to these questions is yes, this position might be the right fit for you! We are actively partnering with one of the most reputable Medical Alert companies in the Western United States for contract to hire Inside Sales Representatives! These positions are currently available in person with earned hybrid potential in Concord, CA.

Working with TEKsystems – you will have access to not only our openings, but the market knowledge & professional experience that comes with nearly a decade of serving Bay Area professionals & clients. Feel free to inquire regarding resume consultation, interview advice, or general career direction!

Inside Sales Representative

Start Date: April 2024

Contract Length: 6 month contract to hire

Pay Rate (During Contract): $20/hr

Base Pay Rate (After Conversion): $26/hr  with potential to earn up to $500/month based on team goal

Alternate commission based pay structures also available with average commission based representatives making between 23-40/hr (base + commission)

Worksite Location: Concord, CA 94520 Hybrid (after contract based off performance) – in office 3 days at home 2 days.

Training: Mon-Fri Normal Business Hours – On Site

Schedule: Mon-Fri 6am-6pm Sat & Sun 8am-4:30pm.    Back to back days off guaranteed.

Job Description:

Respond to inbound sales inquiries; place outbound calls to web generated leads. Handle and bring to resolution, inquiries from customers regarding service, billing, or any facet of account. This is a full-time position with weekends required.

Job Duties:

·        Respond to warm leads with a goal of closing sales for client services

·        Manage several incoming phone lines and address customer needs as required

·        Take ownership for saving customers from cancellation, using defined retention tools

·        Place orders

·        Maintain database of customer leads and customers

·        Maintain a process for timely follow up and management of pending leads

·        Provide excellent customer service

·        Identify solutions to daily problems

·        All other miscellaneous responsibilities and other duties as assigned

Company Information:

For over 70 years, our client’s singular mission has been to protect the most important things in life – family, health and independence. We pride ourselves in providing the best life-saving alert systems in the nation. Our clients are fully protected with industry-leading medical alert technology and backed by one of the country's most reliable, USA-based, 24-hour medical alarm emergency call centers.

Highlights / Selling Points:

·        Our client’s sales team is passionate about professional growth and development

·        Working off of warm leads – no prospecting or cold calling

·        Strong team-driven feedback rich environment

o  Compassion, personal growth, ethics

o  Rapport building process

o  Sales or call center experience tend to do better.

·        Growth Potential

o  Higher level sales roles, availability to apply to multiple roles internally

o  Tons of opportunity for new roles as the company grows

·        Once Converted to a Full Time Employee

o  Benefits: Health Care Package ( Medical/Dental/Vision)

o  401K w/ 50% company matching

o  6 Sick Days

o  Tickets at work (sports games, massages etc.)

Qualifications / Requirements:

·        1-2 years over the phone customer service or strong retail customer service skills required.

·        1-2 years call center experience preferred, viewing and evaluating customer logs, scheduling service calls.

·        1-2 years inside or outside sales preferred

·        High School diploma or equivalent required

·        Excellent communication skills required

·        Excellent customer service skills required

·        Good computer data entry and retrieval skills required

·        Excellent follow through and problem-solving skills required

·        Intermediate word processing and basic spreadsheet competence required

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.