Inside Sales Representative

Why we should be your Employer of Choice!
Royal Switchgear is growing fast! Our unlimited potential for growth will allow you the opportunity to grow with us while servicing an exciting industry in the utility and energy sector. It's an exciting time to be in this industry pushing toward clean and renewable energy. We are a part of the solution in fixing America's energy problems.
Our leadership team is transparent and are good people who treat each other like family and enjoy working together towards a common goal. There is an appreciation for the team and everyone on it. This is demonstrated through a culture that includes a supportive onboarding process, monthly performance-based incentive program, an annual Employee Engagement Survey, Service Awards, and competitive benefit offerings. We do not support drama or corporate politics. If you enjoy flexible work, you can experience and learn multiple skills.
All qualified candidates must apply though this posting to be considered for this position.
Job Type: Full-time
Inside Sales Responsibilities:

• Answers inquiries from clients concerning products while promoting the company products.
• Provides information, quotes, credit terms, and other bid specifications to clients.
• Periodically prepares and reports sending results and leads to manager.
• Caters to any customer complaints or concerns and establishes a resolution.
• Learns the various buying habits and expectations of the customers to provide exceptional customer service.
• Conducts regular follow ups on the quote status.
• Works with the V.P. of Sales on the administrative aspects of sales.
• Performs other duties as assigned.

• Minimum 3-5 years related experience including experience with technical products.
• Experience in utility industry preferred.
• Expert utilization of Syteline or comparable ERP system required.
• Excellent verbal and written communication skills.
• Excellent sales and negotiation skills.
• Ability to build strong interpersonal relationships based on integrity and service.
• Organized with strong attention to detail.
• Strong analytical skills.
• Proven ability to build and maintain relationships with customers, reps, and other Inside Sales.
• Proficient with Microsoft Office Suite or related software including proficiency in Excel.