Logistics Inside Sales Representative - Freight Broker

ARL Logistics is a full-service logistics provider looking for dynamic and motivated professionals to be a part of our aggressive growth plan.

If you flourish in a fast-paced environment, have experience in the logistics industry, and a customer-focused mindset, you may be a candidate for one of our Logistics Sales Rep positions.

Our goal at ARL Logistics is to foster a culture of growth and opportunity for our employees both personally and professionally while providing top-tier customer service.

We expect our Sales Reps to:

• Utilize social media platforms, online directories, industry associations, and other resources to identify and qualify potential customers.
• Proactively reach out to prospects through cold calls, emails, and social media messages to generate leads and establish initial contact.
• Build and manage a pipeline of potential clients by actively engaging with prospects, conducting needs assessments, and presenting tailored solutions to address their Freight Brokerage requirements.
• Consistently meet or exceed sales targets and quotas.
• Establish strong professional relationships with prospects through effective communication, active listening, and a consultative sales approach.
• Stay informed about industry trends, market dynamics, and competitive landscape to identify new business opportunities.
• Continuously monitor and analyze customer feedback, market demands, and emerging trends to adjust sales strategies accordingly.
• Analyze customer data, industry trends, and market insights to identify growth opportunities and create tailored solutions for clients.
• Effectively manage customer relationships throughout the sales process and beyond.
• Foster ongoing communication, address customer concerns and ensure customer satisfaction to drive repeat business and referrals.
• Conduct regular business reviews with clients to evaluate their satisfaction, address concerns, and identify areas for improvement.
• Maintain accurate and up-to-date sales records, including customer interactions, sales activities, and progress against targets.
• Communicate customer requirements, feedback, and opportunities for improvement internally.
• Generate regular sales reports and provide accurate sales forecasts to the management team.

Qualifications

• Must be awesome
• 1+ year(s) of experience in Freight Brokerage/Sales
• Knowledge of commercial equipment types and limitations required
• High energy, team player
• Ability to think outside the box
• Always hungry for more
• Strong verbal, written, and interpersonal skills
• Ability to to multi task
• Sense of urgency to complete tasks and make on the fly decisions
• Ability to motivate and influence those around you in order to achieve mutually beneficial results
• Ability to work on a team while driving self performance