Inside Sales Representative

Description:

Circuit Clinical® is on a mission to transform how people find, choose, and participate in clinical research. We are challenging the historical clinical trial methodologies through our work focused on improving access and inclusion in community-based healthcare and through our services that unburden the patients and principal investigators participating in research.

We seek an Inside Sales Representative to join our Team!

As an emerging startup in Buffalo, where New York state fosters rapid and robust growth within the startup community, Circuit Clinical was ranked 20th nationally for Best Workplaces for Innovators by Fast Company® and was named an Inc. Magazine® Best Workplaces 2021. Circuit’s accolades continued beyond the early years as a research industry watchlist company, including winning SCOPE’s Participant Engagement Award in 2022 while continuing to receive national recognition as Fast Company’s World Changing Ideas™ Award 2022. Over the past year, Circuit has remained committed to breaking the norms that have challenged research participation and continues to extend reach within the research industry, having expanded client relationships with multiple pharmaceutical companies and contract research organizations. And we are not done yet. Our growth knows no bounds as we extended our community-based research into the Midwest during 2023 while growing our remote research capabilities across all 50 US states.

Our award-winning culture is grounded in our values, the heart of the Circuit ethos. We focus on building an incredible, hard-charging Team and providing them the opportunity to do the best work of their careers. In short, we’re motivated to take on the most challenging problems in developing new medicines – this is work that matters to us and those we serve, the patients.

We must recruit the industry’s most dynamic, mission-driven, empathetic, and passionate leaders to accomplish our mission. That’s where you come in!

What We Offer:

Suppose you’ve been looking for a chance to work with a unique, highly motivated Team and to have a direct impact in building a transformative clinical trials company every day. In that case, that is precisely what we’re offering. We provide competitive benefits and an environment focused on helping you grow personally and professionally.

What You Will Bring to Our Team:

As our Inside Sales Representative you will be responsible for working closely with the sales team to identify and target new clinical trial leads that align with Circuit Clinical’s areas of expertise. You will be responsible for reaching out to prospective pharmaceutical and biotech companies as well as CROs to position Circuit Clinical’s services as a valued solution. You will develop compelling messaging to secure exploratory meetings which will lead to viable clinical trial opportunities for Circuit Clinical. You will be an integral part of the sales process, building a robust and scalable opportunity pipeline by expanding Circuit Clinical’s new client base.

You will report to the Senior Vice President of Commercial and work in collaboration with the business development and clinical operations team to deliver new clinical trial leads.

How Will You Do This:

Specific responsibilities include:

• Understanding Circuit Clinical’s services and ability to articulate them in a compelling manner to prospective pharmaceutical, biotech, device, and CRO clients.
• Building a qualified pipeline of opportunities by identifying, targeting, and securing new clinical trial leads for the business development team. You will use a range of methodologies and tools which includes warm and cold calls and emails, social media channels such as LinkedIn, public clinical trial tools, targeting subscriptions, and follow up on trade show and web leads.
• Developing strategies to target specific therapeutic areas or devices, and measuring success of outreach methodologies.
• Having a fundamental understanding of clinical research, particularly site networks.
• Having excellent communication skills.
• Having excellent collaboration skills internally.
• Working with legal to track and execute CDAs with new clients.
• Proactivity to navigate cross-functionally to gather information to develop tailored selling messages.
• Flexibility to support and own accounts with more depth as relationships grow.
• Providing a sense of urgency with client requests and inquiries.
• Establishing and maintaining industry and customer contacts to foster good relations for business opportunities.
• Developing and maintaining customer profiles, including updating contact information, call notes, and lead generation activities within Salesforce.

Requirements:

Your qualifications include:

• Bachelor's degree in life sciences preferred.
• Clinical research experience, ideally experience working with a site, site network, or CRO, preferred.
• Ability to develop and execute an outreach strategy, with disciplined sales follow-up.
• Strong interpersonal skills with attention to detail.
• Demonstrated ability to work collaboratively with cross-functional departments/groups.
• Fundamental proficiency in Microsoft including Excel, Word, Outlook, Teams.
• Experience with Salesforce preferred.
• Previous sales experience preferred, preferably in the clinical research industry.
• Proactive, self-starter, capable of setting goals and reporting progress.
• Analytical thinker with the ability to solve problems.
• Attention to detail; organized and metric driven.

What Makes You A Good Candidate

• You are proactive. When problems arise, you think through them logically and with clarity, surface them rapidly and collaborate to resolve them swiftly.
• You are results oriented and see projects through to the finish line without losing momentum – you are comfortable connecting with others at all levels of the organization to help drive a culture of accountability and performance.
• You are an excellent communicator, both verbally and written. You will need to clearly articulate the business, vendor and customer needs and provide status updates to leadership.
• You like to ask questions. You understand the need to obtain drilled down details to have smooth operating success. You can live in those details without losing sight of the bigger picture and the result.
• You are collaborative and work well in a team environment.
• You practice accountability - taking ownership for your work and results.
• You are readily transparent and share pertinent information in a timely manner.
• Your organizational skills are top notch and have a good sense of project management and follow-through.
• You prioritize well but can continually shift priorities based on business needs.

Who You Are

We prize 4 traits above all others:

Hungry: we like people who are ambitious for themselves AND for our Mission and for each other – will all win together and that takes real drive

Happy: we seek pragmatic optimists – pessimism and ironic dispositions, especially in leadership can kill startups – we seek those who know the world can be improved by those who work hard and work smart to change it

Humble: not the false “I’m not really anything” kind of modesty – we like swagger! But we prize people who are confident and know they are great, and so is everyone around them, and we act accordingly

Smart: there are a LOT of smart people here, but smart is last for a reason. We want the kind of smart people who can collaborate and respect the intelligence of others.

The Other Fine Print:

Location: This position can be performed remotely.

Travel: Will require regular travel to attend sales meetings or industry events, 25% travel expectations

Exemption Status: Full time, exempt

Physical Requirements: the following physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Regularly required to sit, walk, and stand use hands; reach with hands and arms; talk and hear. Specific vision abilities include close vision. Other duties: the duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job.