Inside Sales Representative

The Inside Sales Representative serves as an integral part of the sales team. The rep is a consultative partner for existing and new customers and well-versed in our service offerings, market trends and best-in-class industry standards.

Duties and Responsibilities

• Utilize sales process to generate new sales opportunities through phone and email.
• Proactively utilize CRM to identify, contact, and cultivate new business opportunities.
• Generate profitable growth and achieve sales goals through target quotas.
• Develop strong working relationships with customers and key decision makers to assess and understand their needs, becoming trusted advisor and partner.
• Source new sales opportunities and expand existing customer portfolio by overcoming customer objections and concerns
• Review customers' unique situations and demonstrate product and industry knowledge to influence customer decisions so that Myers is the preferred solution provider.
• Effectively articulate Myers' value proposition to customers.
• Drive coordination and collaboration across diverse teams and stakeholders: Customers/Targets, Sales, Customer Service, Marketing, Product Management, and other business units within Myers Industries to exceed both internal and external commitments.
• Communicate with customers on new products and services, and price adjustments; conducts periodic and regular surveys of customers to determine satisfaction and cross-selling opportunities.
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Strong written, verbal, analytical, and fact-based planning skills required.
• Excellent sales and customer service skills with a proven ability to complete reporting, analyze, summarize, and communicate overviews and action plans to audiences at all leadership levels.
• Ability to apply data analysis and related principles to product sales.
• Comfort learning engineering and processing knowledge to effectively interact with potential customers.
• Excellent organizational skills and attention to detail.
• Proven competency in sales required.
• Strong business acumen, and the ability to have business discussions across all levels.

• Ability to maintain professionalism and a positive attitude.
• Ability to spend 50% or more of the day working with customers over the phone.
• Excellent listening and communication skills and telephone etiquette
• Track record of exceeding goals and a willingness to learn with a desire to improve.

• Demonstrated ability to develop strong business relationships with customers, both internal and external

Education and Experience

• Associates Degree or Bachelor's degree preferred
• 1-3 years of Inside Sales, customer service or related required.
• Professional experience with B2B customers, including customer needs assessment, sales plan development, pipeline development, and required.
• Advanced working knowledge of all Microsoft Office Software.
• Disciplined and effective use of CRM (Salesforce) required.

Working Conditions

• Typical office environment
• Ability to travel up to ~25% of time, within North America.

Physical Requirements

• While performing the duties of this position, the employee is regularly required to sit and stand.
• The employee regularly is required to walk,climb,or balance.
• The employee is occasionally required to lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.