Inside Sales Rep - Service Scheduler

Looking for a career where your sales prowess and organizational skills can shine? Join Professor Gatsby's Heating & Cooling team in Trenton, NJ as an Inside Sales Rep - Service Scheduler!

Want an opportunity to work with the highest-rated HVAC company and earn as much as 60k + based on your performance?! We offer a competitive base + aggressive commission plan. We also provide great benefits, including health insurance, a 401(k) with company match, multiple bonus programs, paid holidays, paid vacation, paid sick days, and company parties, while playing a crucial role in delivering exceptional service to our valued customers. If you're ready to be part of a dynamic company and take your sales career to new heights, keep reading!

ABOUT PROFESSOR GATSBY'S HEATING & COOLING

We deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to meet their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise.

Our highly trained team loves what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs.

WHAT YOUR DAY LOOKS LIKE:

As an Inside Sales Rep - Service Scheduler, you're the master of managing our service appointments. You quickly dive into your day, picking up the phone with a smile to assist customers who require maintenance or repairs. With your expert knowledge of our services, you effortlessly communicate with customers, understanding their needs and ensuring the timely scheduling of our skilled technicians.

As you coordinate the appointments, you find creative ways to maximize efficiency, ensuring that our customers receive exceptional service at their convenience. You're a superhero of organization, juggling multiple tasks with ease while maintaining a positive attitude.

REQUIREMENTS FOR A INSIDE SALES REP - SERVICE SCHEDULER

• Experience in a sales or customer service role
• Proficiency with phone and email communication
• Drive to succeed and ability to take initiative with customers

While not required, experience working in a call center or performing phone sales would be very beneficial.

To succeed in this role, you will also need:

• A natural knack for sales, with previous Inside Sales experience highly desired.
• Exceptional communication skills, allowing you to engage customers and build rapport effortlessly.
• Top-notch organizational abilities, enabling you to manage service schedules effectively and efficiently.
• Strong customer service orientation, delivering solutions that address customer needs promptly.
• A proactive mindset, always seeking ways to optimize scheduling and improve customer satisfaction.

WORK SCHEDULE

You will work a rotating schedule. Multiple shifts are available from Monday-Friday or Tuesday – Saturday, hours will rotate, between 7 am-6 pm, varying shifts. (Ex. 7 am-4 pm or 9 am-6pm)

ARE YOU READY TO JOIN OUR TEAM?

Are you ready to take the next step in your career? Our initial application process is quick, easy, and mobile-friendly! Apply today and get ready to embark on a fulfilling journey with us!

Location: 08608