Inside Sales-Power Cable (No Cold Calling)

Summary

Inside sales position representing wire and cable products in targeted Industrial markets and for selected key accounts.

Essential Duties and Responsibilities

• Inbound and outbound sales calls, quotations (meeting customer technical requirements) and calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services
• Customer Contract and Project Administration. Managing contracts and projects details, status reports, manufacturing scheduling, logistics, customer questionnaires, forms and agreements and all other contract activities
• Estimates and secure dates of delivery to customer, based on production schedule knowledge of plant operations.
• Builds and maintains customer’s relationships.
• Manage the sales process activity from prospecting through inquiry, negotiation, order, order management, and post order service.
• Build and maintain relationships with key customers & distributors across all functions and levels of the organization.
• Communicate and coordinate between 2 manufacturing facilities (5 plants) in Monterrey, Mexico (7 different areas at the manufacturing facilities: IT, engineering, costing, programming, production, QA &QC, shipping & delivering).
• Deliver on all execution responsibilities including sales forecasting, expense management, inventory planning, and general sales reporting.

Minimum Qualifications

• 5+ years of inside sales customer management experience
• Must be able to travel within the United States and Mexico.
• Must have intermediate skills in data entry
• Must have intermediate skills working in Excel

Preferred Requirements

• Industrial market and project order management experience
• Bi-lingual with Spanish as a second language.
• BA/BS degree.

Physical Requirements

Ability to travel up to 10% of the time for business related trips; ability to sit and/or stand for prolonged periods

of time; ability to lift up to 25 lbs.

Compensation

Bonus eligible at a target of 20% based on performance-paid quarterly

Key Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; avoids guessing.

Adaptability - Adapts to changes in the customer and work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Adapts easily to changes in work activities if needed.

Dependability – Is reliable; Shows up for work on time according to work schedule; Completes projects and work activities on time and accurately; Willing to help out a team member if needed.

Job Type: Full-time

Pay: $26.00 - $31.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person