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JOB DESCRIPTION
As an Inside Sales Associate, you will be part of a regional team and a key contact between both our customers and the external sales team within your region. Using your product and systems knowledge, you will help drive business for your assigned region!
Tasks will include:
- Together with regional leadership and marketing, identify opportunities within our customer and lead database as well as our order history and create potentials lists.
- Maintain regular and strong communication with your team, support them and participate in any needed activities to help drive business and achieve sales targets within your region.
- In coordination with your external team. develop sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing and following quotations (using our ERP system).
- Maintain a high level of company and product knowledge which will help you understand your customer needs and requirements.
- Maintain a high level of customer service by timely and regularly communicating with your customers on issues such as lead times, transport, quality issues, etc.
- Use the CRM system to log relevant information, understanding how crucial data accuracy is in documenting the customer journey.
- Accomplish organization’s goals by accepting ownership for new and different requests when needed.
WHAT WE ARE LOOKING FOR
- A degree is preferred, but not a must. Enthusiasm however is an absolute must! As we are truly passionate about our product, we will need you to be as well.
- Minimum 3 – 5 years of relevant “inside or phone” sales experience however is required, preferably selling high-end products (no volume tele-sales)
- Self-driven and positive attitude is key! Your main goal is to serve your customers and therefore you have an acute sense of urgency in following up on any customer requests request and opportunities.
- Ability to multi-task, prioritize, and manage time effectively.
- You are a people person and have excellent verbal and written communications skills.
- Success in this role will entail high attention to detail and making sure that customers and sales teams feel fully supported.
WHAT YOU CAN EXPECT AS A TEAM MEMBER
A competitive base+ Bonus
Outstanding Benefits, including low deductible Medical, HAS, dental, vision and life. 401K with 3% match. PTO (vacation, sick and personal time)
Professional growth. Our company plans for fast growth and as such, your proven results will give you opportunities for advancement.
A highly varied job. Although we are a global company, we foster a small company feel where team members are encouraged to take charge and results are noticed.
The chance to make a difference. Our products make industrial environments safer than ever before. Our vision? Our legacy is a safer world. You will help make this happen.
BOPLAN (www.boplan.com) is an international group that manufactures industrial safety products to protect people, machines, and buildings against accidental impacts from forklift trucks. We are affecting real change by increasing the level of workplace safety with our highly innovative and “premium” products. BOPLAN USA caters to large industrial customers across the US such as Amazon, Walmart, BMW, UPS, Ford Motor, Nestle and Georgia Pacific, just to name a few.
OUR VALUES:
- Positivity: constructive, driven, fun loving, grateful, at peace, committed, hopeful, proud, inspired, loving
- Ownership: Taking ownership means taking responsibility for an outcome and not put blame on everyone else. It means being pro-active and anticipating instead of waiting and being reactive.
- Passion: Unconditionally defend what it is you are passionate about
- Connection: Being capable of setting aside differences or conflicts to develop long term relationships and feel connected to colleagues, customers, organizations, our company, our product, etc.
- Agility: The capacity to change your behavior and approach in the face of changing environments, people, and business needs, with the aim of best achieving certain personal and professional goals.
- Reliability: The capacity to gain credibility by acting consistently according to own principles and values. We establish trust with others on the bases of authenticity and consistently deliver upon the commitments we have made.
