Inside Sales Account Executive

Who We Are:

Founded in 1979, Pestmaster Services has grown into a nationally-recognized pest management company specializing in government contract services using an integrated pest management (IPM) approach. Today, we are the 2nd largest provider of pest control services to the Federal Government and utilizing our franchise network, provide services in more than 26 states and the District of Columbia. Pestmaster is a proud member of the International Franchise & National Pest Management Associations and many of our offices are QualityPro and GreenPro Certified. The Richmond Virginia location is a locally veteran owned and operated franchise. You will be working directly with the owners.

Who We Are Seeking: 

Our growing team is seeking an experienced sales professional who is looking to expand their career and the Pestmaster brand. A successful Inside Sales/Account Executive is a natural relationship builder, a self-starter, and has a passion for customer service. 

The ideal candidate will be: 

● An effective communicator (written, oral) 

● A “people” person (effective interpersonal skills and outstanding customer service) 

● Emotionally Intelligent (able to “read” people and situations) 

● A problem solver (ability to empathize, overcome objections, and deliver solutions) 

● A relationship builder (build rapport with prospects and current customers) 

● Self-motivated (desire to actively build prospect base) 

● Coachable (ability and willingness to learn product knowledge, sales techniques, and standard industry protocols) 

● Organized (keeps thorough records; able to work multiple projects in a day) 

● Professional, ethical, and detail oriented 

Job Responsibilities: 

The Account Executive pursues leads, identifies their needs through conversation, presents available pest management solutions, and secures contracts with the prospects. The ultimate responsibility of the Account Executive is to build the foundation of a trusting relationship to create life-long customers. 

This is achieved through the main job responsibilities, as follows: 

● Identify and prospect leads (hot and cold) 

● Identify customer needs and solidify an inspection date

● Secure the contract by overcoming any objections and finding appropriate solutions with the customer’s needs in mind 

● Follow-up with prospects who have not signed a contract 

● Maintain thorough documentation of prospects and current contracts to follow-up with appropriate action 

● Self-manage Key Performance Indicators (# of leads, # of inspections, close rate, etc.) 

● Report to and establish frequent communication with the CEO and COO 

● Follow all industry regulations and safety protocols 

● Other tasks and duties as assigned by the CEO and COO 

● Obtain licensure as required by your state of operation 

Job Environment 

The Account Executive position is an Inside Sales position. The following abilities are needed to be successful in this role: 

● Pest control experience highly preferred, but not required 

● 1 - 2 years of sales experience (required) 

● High school diploma or GED 

● Pass background check (clean driving record, no criminal history) 

● Drug-free (pre-employment drug screening to be performed)

● Reliable transportation

●Willing to work alternative schedules like 10am-7pm or rotating if needed.

Benefits 

● Competitive compensation plan (base hourly with sales commission) 

● 401(k) plan with company match 

● Company computer and/ or iPad, and cell phone or allowance 

● Cash bonuses and incentives from time to time 

● Paid time off + Paid Holidays 

● Complimentary and discounted service