Inside Parts Sales

Essential Job Duties:

• Provide customer service, evaluate the customer's needs, and answer questions regarding parts, pricing, product availability, and services.
• Provide relevant information on warranties, price, quality of parts, delivery times and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work orders, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
• Advise customer on substitution or modification of part when part requested is not available.
• Process orders -- perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• May evaluate and propose appropriate prices for parts by considering various criteria.
• Assume other duties as assigned.

Education and Experience

• 1+ years of related applicable experience.
• HS Diploma or equivalent (DVS in Canada).

Preferred Qualifications

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.

Knowledge/Skills/Abilities

• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively and cooperate with others.
• Must be able to convey product information and availability to customers.
• Must possess the ability to deal tactfully with customers.
• Must be organized, motivated, and a self-starter.

Essential Physical Demands/Work Environment

• Must have the flexibility to work variable schedules, including weekends.
• Must have the ability to work in an environment where frequent interruptions may occur.
• Must be able to work under pressure comfortably.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person