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Form of workSummary
The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We offer telework and excellent work-life flexibilities and encourages Schedule A and diverse applicants. The OIG's IT Division offers advanced and entry-level opportunities to Software Application Developers, Cloud and Network Engineers, Security Specialists, Project Managers and Customer Support Technicians.
This job is open to
Clarification from the agency
U.S. citizens who are enrolled or accepted for enrollment on at least a half-time basis in accredited educational institutions.
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Duties
As an Information Technology Intern (Non-NTE) with the OIG, your duties will consist of, but not limited to:
IT Customer Service -Working within the customer service group on a variety of Help Desk functions including desktop support, mobile device support, IT asset management, and various customer support needs. Assisting with the installation of new hardware and/or rebuilding existing hardware in accordance with standards and project/operations goals and requirements. Assisting with new user hardware and software setup; contributing to the development and maintenance of infrastructure systems. Assist in the development of processes and procedures to enhance operational efficiency. Assist with data entry and develop and generate routine and Adhoc reports. Attend meetings and briefings in support of the assigned IT Office.
IT Software Applications -Assisting IT specialists in monitoring and on occasion performing limited duties in Information Technology and information systems support. Assisting IT specialists with project management duties including tracking and reporting on projects through their lifecycle. Assisting IT specialists translate the functional and business requirements of customers and stakeholders into automated application systems and databases. Assist in the development of processes and procedures to enhance operational efficiency. Assist in the development of processes and procedures to enhance operational efficiency. Assist with data entry and develop and generate routine and Adhoc reports. Attend meetings and briefings in support of the assigned IT Office.
IT Engineering -Assisting IT specialists in implementing established procedures with analysis of LAN system needs for growth and expansion to incorporate personal computer (PC) LANs into the wide area network (WAN). Assisting IT specialists to design, develop, customize, and implement a wide range of hardware and software to support large-scale LAN/WAN systems including protocols, simple mail transfer protocol (SMTP) management systems, communications controllers, bridges, routers, and other network devices that support extensive operations referring potential problems to more experienced specialists. Participating in projects to prototype and pilot new system concepts and enhancements. Assist in the development of processes and procedures to enhance operational efficiency. Assist with data entry and develop and generate routine and Adhoc reports. Attend meetings and briefings in support of the assigned IT Office.
IT Security -Assisting IT specialists by performing routine Cybersecurity using a variety of monitoring tools to identify and remediate potential security vulnerabilities. Assisting IT specialists to obtain Authority to Operate and Test determinations following testing and hardening of Information Technology systems to meet Department of Justice, Office of the Chief Information Officer, security standards following applicable Federal Information Security Management Act standards referring potential problems to more experienced specialists. Assisting IT specialists identify, implementing, and assess common IT security controls; developing and updating SSP, and coordinating with the Information System Owner, any changes to the IT system and assesses the security impact of those changes. Assist in the development of processes and procedures to enhance operational efficiency. Assist with data entry and develop and generate routine and Adhoc reports. Attend meetings and briefings in support of the assigned IT Office.
Requirements
Conditions of Employment
Qualifications
Basic Qualifications
Minimum Qualifications: In addition to meeting the Basic Qualifications stated above, you must also meet the minimum qualifications for the appropriate grade level, or applicable general or specialized experience, or a combination of both.
To qualify for the GS-7 level, you must have one full year of graduate level education, eligibility under superior academic achievement provision and completion of a bachelor's degree, or one year of specialized experience at the GS-5 level or equivalent.
Specialized experience is defined experience performing routine or practical work related to the management, technical support, operations, or deliverability of computer technologies and services to end-users.
Superior Academic Achievement is defined as: a) Class Standing - upper third of the graduating class based on completed courses in the college, university, or major subdivision; b) Grade Point Average - 3.0 or higher out of a possible 4.0 as recorded on your official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of curriculum; OR 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in your major field or the required courses in your major field completed during the final 2 years of your curriculum. If more than 10 percent of total undergraduate credit hours are non-graded, i.e. pass/fail, CLEP, CCAF, DANTES, military credit, etc., you cannot qualify based on GPA; c) Election to membership in a national scholastic honor society (note: freshman honor society cannot be used to meet the requirements of this position). (If qualifying based on class standing or honor society membership, provide appropriate documentation.
To qualify for the GS-9 level, you must have two academic years of graduate level education, a master's degree or equivalent graduate degree, or one year of specialized experience at the GS-7 level or equivalent.
Specialized experience is defined as progressively responsible clerical office support work that indicates the ability to perform the duties of a General Office and Administrative Support Intern. Examples of specialized experience include: reviewing documents for accuracy and completeness; typing and formatting correspondence and forms; obtaining information from files or general reference sources; taking messages and scheduling appointments; performing routine administrative functions.
Education
You must provide an UNOFFICIAL copy of your transcript or course listing with your application to verify enrollment as well as meeting GPA and grade requirements. Failure to provide a copy of your transcript or course listing will disqualify your application.
You will be required to provide a copy of your transcript verifying enrollment, GPA and grade requirements each semester/quarter.
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see www.ed.gov.
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. All documentation must be in English or include an English translation. See https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html for more information
Additional information
DOJ EEO Statement/Policy: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
Reasonable Accommodation (RA)Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. You will be evaluated through the following assessment process:
USAHire Assessment: Applicants will be required to complete a USAHire Assessment. This assessment is online and measures the following competencies:
Resume/Transcript Review: Your resume will be reviewed to determine your technical qualifications. Applicants found to meet the requirements will be eligible to proceed to a qualifying interview.
Qualifying Interview: Applicants who pass the resume/transcript review will be assessed via an interview.
For Category Rating: At the conclusion of the assessment process, qualified candidates will be placed into one of three categories. Qualified, Well Qualified and Best Qualified.
Best Qualified Category : Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Competencies. The category assignment is a measure of the degree in which your background matches the competencies required for this position.
Well Qualified Category : Meets the basic qualifications requiremen...
The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We offer telework and excellent work-life flexibilities and encourages Schedule A and diverse applicants. The OIG's IT Division offers advanced and entry-level opportunities to Software Application Developers, Cloud and Network Engineers, Security Specialists, Project Managers and Customer Support Technicians.
This job is open to
- Students
Current students enrolled in accredited educational institutions from high school to graduate level. Includes internships, pathways and other student programs. - Veterans
Clarification from the agency
U.S. citizens who are enrolled or accepted for enrollment on at least a half-time basis in accredited educational institutions.
Videos
Duties
As an Information Technology Intern (Non-NTE) with the OIG, your duties will consist of, but not limited to:
IT Customer Service -Working within the customer service group on a variety of Help Desk functions including desktop support, mobile device support, IT asset management, and various customer support needs. Assisting with the installation of new hardware and/or rebuilding existing hardware in accordance with standards and project/operations goals and requirements. Assisting with new user hardware and software setup; contributing to the development and maintenance of infrastructure systems. Assist in the development of processes and procedures to enhance operational efficiency. Assist with data entry and develop and generate routine and Adhoc reports. Attend meetings and briefings in support of the assigned IT Office.
IT Software Applications -Assisting IT specialists in monitoring and on occasion performing limited duties in Information Technology and information systems support. Assisting IT specialists with project management duties including tracking and reporting on projects through their lifecycle. Assisting IT specialists translate the functional and business requirements of customers and stakeholders into automated application systems and databases. Assist in the development of processes and procedures to enhance operational efficiency. Assist in the development of processes and procedures to enhance operational efficiency. Assist with data entry and develop and generate routine and Adhoc reports. Attend meetings and briefings in support of the assigned IT Office.
IT Engineering -Assisting IT specialists in implementing established procedures with analysis of LAN system needs for growth and expansion to incorporate personal computer (PC) LANs into the wide area network (WAN). Assisting IT specialists to design, develop, customize, and implement a wide range of hardware and software to support large-scale LAN/WAN systems including protocols, simple mail transfer protocol (SMTP) management systems, communications controllers, bridges, routers, and other network devices that support extensive operations referring potential problems to more experienced specialists. Participating in projects to prototype and pilot new system concepts and enhancements. Assist in the development of processes and procedures to enhance operational efficiency. Assist with data entry and develop and generate routine and Adhoc reports. Attend meetings and briefings in support of the assigned IT Office.
IT Security -Assisting IT specialists by performing routine Cybersecurity using a variety of monitoring tools to identify and remediate potential security vulnerabilities. Assisting IT specialists to obtain Authority to Operate and Test determinations following testing and hardening of Information Technology systems to meet Department of Justice, Office of the Chief Information Officer, security standards following applicable Federal Information Security Management Act standards referring potential problems to more experienced specialists. Assisting IT specialists identify, implementing, and assess common IT security controls; developing and updating SSP, and coordinating with the Information System Owner, any changes to the IT system and assesses the security impact of those changes. Assist in the development of processes and procedures to enhance operational efficiency. Assist with data entry and develop and generate routine and Adhoc reports. Attend meetings and briefings in support of the assigned IT Office.
Requirements
Conditions of Employment
- You must be a U.S. Citizen or National.
- You must be able to pass a background investigation and credit check and drug testing. You will be subject to random drug testing.
- You must be registered for the Selective Service, if applicable.
- You must meet all qualification requirements by the closing date of this announcement. Your application package must support your responses to the questionnaire.
- You will be required to work a minimum of 20 hours a week during the school year.
- If selected you must complete and sign a Pathways Participant Agreement and will be required to provide the OIG Pathways Program Officer with a copy of your transcript verifying continuous enrollment, GPA and grade requirements each semester.
- You must maintain a GPA of 3.0 or better for the duration of this internship (failure to meet this requirement will result in immediate termination).
- The student will participate in an OIG-wide mentorship program.
Qualifications
Basic Qualifications
- Must be at least 16 years of age.
- Must be enrolled or accepted for enrollment in a Technical or vocational school, 2-year or 4-year college or university, graduate or professional school, at a qualifying educational institution on a half-time or full-time basis.
- Must be in good academic standing with a cumulative GPA (grade point average) of 3.0 or better (must provide a transcript and proof of enrollment/acceptance letter); these standards will be in effect for the duration of the internship.
- Must maintain enrollment/continue education throughout the duration of employment under the Pathways Program.
Minimum Qualifications: In addition to meeting the Basic Qualifications stated above, you must also meet the minimum qualifications for the appropriate grade level, or applicable general or specialized experience, or a combination of both.
To qualify for the GS-7 level, you must have one full year of graduate level education, eligibility under superior academic achievement provision and completion of a bachelor's degree, or one year of specialized experience at the GS-5 level or equivalent.
Specialized experience is defined experience performing routine or practical work related to the management, technical support, operations, or deliverability of computer technologies and services to end-users.
Superior Academic Achievement is defined as: a) Class Standing - upper third of the graduating class based on completed courses in the college, university, or major subdivision; b) Grade Point Average - 3.0 or higher out of a possible 4.0 as recorded on your official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of curriculum; OR 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in your major field or the required courses in your major field completed during the final 2 years of your curriculum. If more than 10 percent of total undergraduate credit hours are non-graded, i.e. pass/fail, CLEP, CCAF, DANTES, military credit, etc., you cannot qualify based on GPA; c) Election to membership in a national scholastic honor society (note: freshman honor society cannot be used to meet the requirements of this position). (If qualifying based on class standing or honor society membership, provide appropriate documentation.
To qualify for the GS-9 level, you must have two academic years of graduate level education, a master's degree or equivalent graduate degree, or one year of specialized experience at the GS-7 level or equivalent.
Specialized experience is defined as progressively responsible clerical office support work that indicates the ability to perform the duties of a General Office and Administrative Support Intern. Examples of specialized experience include: reviewing documents for accuracy and completeness; typing and formatting correspondence and forms; obtaining information from files or general reference sources; taking messages and scheduling appointments; performing routine administrative functions.
Education
You must provide an UNOFFICIAL copy of your transcript or course listing with your application to verify enrollment as well as meeting GPA and grade requirements. Failure to provide a copy of your transcript or course listing will disqualify your application.
You will be required to provide a copy of your transcript verifying enrollment, GPA and grade requirements each semester/quarter.
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see www.ed.gov.
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. All documentation must be in English or include an English translation. See https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html for more information
Additional information
DOJ EEO Statement/Policy: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
Reasonable Accommodation (RA)Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. You will be evaluated through the following assessment process:
USAHire Assessment: Applicants will be required to complete a USAHire Assessment. This assessment is online and measures the following competencies:
- Accountability
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Oral Communication
- Problem Solving
- Reading Comprehension
- Self-Management
- Stress Tolerance
- Teamwork
- Technical Competence
Resume/Transcript Review: Your resume will be reviewed to determine your technical qualifications. Applicants found to meet the requirements will be eligible to proceed to a qualifying interview.
Qualifying Interview: Applicants who pass the resume/transcript review will be assessed via an interview.
For Category Rating: At the conclusion of the assessment process, qualified candidates will be placed into one of three categories. Qualified, Well Qualified and Best Qualified.
Best Qualified Category : Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Competencies. The category assignment is a measure of the degree in which your background matches the competencies required for this position.
Well Qualified Category : Meets the basic qualifications requiremen...
