Information Assistant

Works in a legislative information office. Answers phones, distributes information to the public via e-mail, print media, radio and personal contact. Coordinates public hearing teleconferences enabling the public to participate in legislative meetings and assists the field information officer with daily office operation. This position works a 40-hour work week.

Examples of Duties:

Monitors legislative session and furnishes information to the public on the status of all moving legislation and upcoming hearings available via teleconference, bills, committee action and floor proceedings.

Schedules teleconferences, advertises the date and topic, assembles materials, operates teleconference equipment and moderates testimony. Maintains communication with the Juneau office during the teleconference and distributes materials to participants.

Troubleshoots problems with teleconference connection or equipment during the call, maintains a log of participants and sends written testimony and other correspondence to committees and legislators.

Processes public information messages (POMs) by taking information by phone, e-mail or fax and relaying the message to the appropriate legislative office.

Answers telephones and responds to questions and information requests from constituents.

Conducts basic research on topics related to statutes, legislation and legislative actions.

Identifies appropriate resources for public questions and provides contact information.

Maintains a database of constituents interests in order to provide them with updated information throughout the legislative session.

Assists in maintaining and preparing yearly inventory of all LAA assets including office items, IT equipment, keys, parking passes, etc.

Monitor legislative chat service.

Schedule conference room for various legislative meetings other than committee hearings

Provide office support services to legislators and staff as needed to include phones, computer equipment, etc.

Maintain a functional building environment.

Maintain an information library and reference materials.

Forward Legislative mail during session

Assist constituents with compilation of State forms and provide said forms.

Knowledge, Skills and Abilities:

Knowledge of principles and processes for providing customer and personal services.

Knowledge of Alaska legislature, legislative procedure and legislative committees.

Knowledge of Alaska state government divisions and agencies.

Knowledge of standard email, video conferencing, social media, word processing programs, copiers and fax machines.

Knowledge and ability in conflict resolution and social de-escalation.

Knowledge of basic computer and IT equipment connectivity, repair and maintenance.

Ability to write and speak clearly, concisely and in a well-organized manner.

Ability to act professionally, objectively and impartially in dealing with legislators and public.

Ability to communicate and perform effectively and diplomatically with personal contacts.

Ability to maintain confidentiality and handle politically sensitive work.

• Public Employee Retirement System (PERS), with either a Defined Benefit or Defined Contribution based on original State of Alaska hire date.
• Deferred Compensation plan with options for before or after payroll taxes.
• Supplemental Benefits System Annuity (SBS) in lieu of Social Security.
• Workers Compensation Insurance.
• Voluntary Savings Plan (Defined Benefit participants only)

• The potential for flexible work schedules during interim when the legislature is not in session.
• Agency staff may accrue as compensatory time up to 150 hours of hours worked over the standard work week. There is no cash value to compensatory time.
• The State offers paid leave starting at 6:04 (h:mm) a pay period or 21 days a year. If you have previous time working for the State of Alaska in a leave eligible position, the time will be calculated into your accrual rate.
• 11 paid State holidays each year
• The Legislative Affairs Agency is a family-friendly employer.

Minimum Qualifications

Additional Required Information

Contact Information

Legislative Affairs Personnel
(907) 465-3854
personnelgroup@akleg.gov

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

• Personal leave with an accrual rate increase based on time served
• Eleven paid holidays a year