Indirect Tax Analyst, Process Automation & Optimization

This Indirect Tax Analyst, Process Automation & Optimization position is responsible for supporting the Process Automation & Optimization function, delivering upon the value-based roadmap for Process Automation and optimization, executing the roadmap priorities, and prioritizing the delivery of Process Automation and optimization initiatives for the Indirect Tax organization. The analyst will work closely with the other Finance COE functions (Data Governance & Strategy and Reporting & Analytics) to drive the Indirect Tax digital transformation strategy, accelerating the global Indirect Tax digital maturity.

" Act as first-line support to the business in case of issues during the project and second-line support post-go-live.
" Collaborate with transformation leads to drive the automation/digital business solution discovery, planning, identification of solutions and objectives.
" Monitor/report performance of existing automations and identify opportunities for optimization.
" Work within the Indirect Tax team to support the delivery of Process Automation and optimization initiatives, building and managing a prioritized backlog for the finance organization.
" Conduct gap analysis between the AS IS and TO BE processes, identifying gaps with existing system functionalities, reports, and controls.
" Perform value stream mapping (VSM) activities for the various functional groups within Indirect Tax team, identifying the right initiatives for Process Automation and optimization.
" Work closely with the Indirect Tax team to identify inefficiencies, improvement opportunities, and design new streamlined and standardized processes that leverage the new technology.
" Develop detailed end-to-end process flows of the current state, identify pain points and improvement opportunities, and develop future state processes and support organizational structure.
" Accelerate Indirect Tax digital maturity roadmap by promoting self-service solutions to the Indirect Tax team.
" Benchmark and understand capabilities of different cutting-edge automation tools (such as RPA-UiPath, Alteryx, Power Automate, Client or similar) used in industry and stay up to date to deliver efficient solutions based on use cases.
Qualifications:
" Bachelor s degree in MIS, Information Systems, or equivalent experience
" 4+ years experience in Process Automation solutions
" Fluent in English, with good written and verbal communication
" Business and System Analysis and Information System solution delivery experience
" 2+ years experience in agile project delivery [Required]
" 2+ years experience with automation and/or process optimization techniques and tools [Required]
" Understanding and working knowledge with capabilities of any of these automation tools such as RPA (UiPath, Automation Anywhere), Alteryx, Low code apps, Power Automate, Client or similar [Preferred]
" Experience with project management using tools such as Jira, Visio, Confluence, or similar tools [Preferred]
" Experience with SQL to check and conduct data analysis required.
" Strong written, verbal, and interpersonal skills to communicate and collaborate across all levels.
" Strong organizational skills, with the ability to self-manage multiple tasks and priorities
" Critical thinker in evaluating strategic fit and creativity in transactional structure
Candidate will be working with the following tools at WFS:
RPA
Power Apps Developer
Alteryx Developer
SQL
Knowledge of Jira ticketing software a plus