Address
Form of work
Salary```Overview```
We are currently seeking an Inbound Call Center Representative to join our team. As an Inbound Call Center Representative, you will be responsible for handling incoming customer calls and providing exceptional customer service. This is a great opportunity for individuals who are passionate about customer service and enjoy working in a fast-paced environment.
Responsibilities:
-Handle inbound calls from callers and provide excellent customer service, while taking messages for our clients.
Experience:
-Fluent in English
-Previous experience in a customer service or call center role
Benefits:
Competitive salary
Comprehensive paid training program
Opportunities for career advancement within the company
Vacation time and other benefits are discussed during the interview process.
Requirements:
High school diploma or equivalent education
Excellent communications skills and ability to build rapport with customers.
Proficient in using computer systems and software applications.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Strong problem-solving skills and ability to handle difficult customer situations.
Must have excellent typing skills – Minimum of 35WPM.
Must have excellent spelling and grammar skills.
Must live in Arkansas, Mississippi, Oklahoma, Arizona, or Pennsylvania. These are currently the only states we hire in.
If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as an Inbound Call Center Representative.
Please note that this is an inbound call center position. Outbound calling or sales experience is not required for this role.
We offer competitive compensation and opportunities for career growth and development.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
- Paid training
- Work from home
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- Call center
- Remote
Work Location: Remote
