Address
Form of work
SalaryCustomer Service Representative
2 miles west of Chicago Zip Code 60612
Monday - Friday 8am to 4:30pm
Base near $50K depending on experience
Blue Harlan is the recruitment partner to this private company with a long history of providing beautiful restaurant furniture to the hospitality industry!
Opportunity
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions
KEY RESPONSIBILITIES
- Provide excellent customer service and support
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed records of customer interactions
- Resolve customer complaints or issues in a timely and satisfactory manner
- Collaborate with team members to achieve sales targets and goals
KEY REQUIREMENTS
- Strong verbal communication skills
- Excellent listening and problem-solving abilities
- Ability to build rapport and establish positive relationships with customers
- Proficient in analyzing customer needs and providing appropriate solutions
- Detail-oriented with strong organizational skills
- Ability to work independently as well as in a team environment
- Familiarity with CRM software is a plus
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Specialist and be part of a dynamic and supportive work environment.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $20.23 - $24.37 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Chicago, IL: Relocate before starting work (Required)
Work Location: In person
