Inbound Call Center Representative

Job description

Looking for stability and opportunities to add and increase your personal and professional skill set and improve your resume with real life experience from a company with 60+ years in the customer service industry, plus a Weekly Paycheck? Well, look no further!!

We are now hiring permanent FT employees!

We provide a fun and professional environment, where our agents are encouraged to participate in promotional events and themed weeks, which are put together by our Agent Activity Committee. These fun games and special events allow for a more relaxed and stress relieved environment.

Aucera is growing and looking to fill both part-time and full-time positions with permanent hires. We are currently accepting applications for an exciting opportunity to service new and existing customer accounts by phone for industry-leading clients.

We are looking for Full Time high-energy individuals with 6+ months experience who are conversational, articulate, engaging and have a positive attitude. If you fit that description and like talking to people, then we invite you to join our team. Our dedicated staff will teach you everything you need in a small team environment to be successful.

We offer:

· 30-40 hours a week between the hours of 7am and 10pm Monday through Saturday. We will work with you to find the right schedule!

· Guaranteed hourly rate plus performance-based incentives

· Paid training, weekly pay and direct deposit

· Small training classes with one-on-one coaching – develop career skills such as communication, presentation, customer service, time management and goal setting.

· Supportive and motivating staff to help you succeed

· Opportunities for advancement – we promote from within

· Healthcare coverage available after 3 months

Job Requirements

. Must be able to pass a Background Check

· Dependable and reliable work habits

· A friendly, conversational and engaging phone presence

· Goal oriented with a healthy competitive spirit

· The ability to work well in a dynamic fast paced environment

· Proficient computer and data entry skills

· Must be 18 years of age
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Work Remotely

• This is a possibility after 30 days of working in the office.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• Call center
• In-person

Work Location: In person