Import/Export Coordinator

Responsibilities:

Booking and Scheduling:

• Coordinate bookings with ocean carriers and negotiate freight rates to optimize cost-effectiveness.
• Monitor vessel schedules and proactively address any deviations or delays.

Rate Negotiation:

• Negotiate rates with carriers and service providers to ensure competitive pricing and cost efficiency.

Coordinate Export Shipments:

• Plan and organize the export of goods via ocean freight, ensuring compliance with international shipping regulations.
• Collaborate with clients, carriers, and internal teams to facilitate smooth export processes

Documentation and Compliance:

• Prepare and review shipping documentation, including bills of lading, commercial invoices, and packing lists.
• Ensure compliance with customs regulations and trade requirements for various countries.

Inside Sales

• Identify prospects, lead generation and conversion.
• Contact new and existing prospects to discuss opportunities.

Communication and Customer Service:

• Act as the main point of contact for customers, providing exceptional customer service and addressing inquiries related to export shipments.
• Communicate with overseas agents, freight forwarders, and other stakeholders to coordinate shipments effectively.

Track and Monitor Shipments:

• Utilize tracking systems to monitor the movement of shipments and provide regular updates to customers.
• Identify and resolve any issues that may arise during transit.

Problem Resolution:

• Proactively identify and address any challenges in the export process, finding timely and effective solutions to ensure on-time delivery.

Education and Experience:

• Must have 3-4 years experience as a Import/Export Coordinator
• Experience in freight forwarding Ocean operations processes and procedures.
• Knowledge of customs regulations and import procedures.
• Experience of bonded freight and cargo.
• Prior experience working with logistics software and tracking systems.
• In-depth knowledge of export and import operations, including documentation and preparation of bills of lading/delivery orders.
• Billingual ( Spanish)
• Previous experience in freight handling or logistics is preferred
• Strong knowledge of transportation management systems and logistics software Excellent data entry skills with a high level of accuracy and attention to detail-Proficiency in using CRM and TMS software and other relevant tools
• Proven ability to negotiate rates and build customer relationships
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving skills and the ability to make quick decisions
• Effective communication skills, both written and verbal

Work authorization/security clearance requirements: Must be eligible to work in the United States; Must pass TSA eligibility screening.

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Houston, TX 77054: Relocate before starting work (Required)

Work Location: In person