Company

RapidaiSee more

addressAddressUnited States
type Form of workFull-time
CategoryInformation Technology

Job description

Implementation Manager

RapidAI

RapidAI is the global leader in using AI to combat life-threatening vascular and neurovascular conditions. RapidAI is empowering physicians to make faster decisions for better patient outcomes, leading the next evolution of clinical decision-making and patient workflow. Based on intelligence gained from over 10 million scans in more than 2,000 hospitals in over 60 countries, the Rapid® platform transforms care coordination, offering care teams a level of patient visibility never before possible. RapidAI – where AI meets patient care.

We are seeking a Project Implementation Manager with a project management background to take on a key role within our company. As a member of our Services team, you will work on planning, managing, and coordinating all aspects of software installs/updates for new and existing customers; providing outstanding implementation support; and managing client relationships, as well as other projects as needed in our company.

What you will do:

  • Schedule/conduct project kickoff & update calls with sites (both commercial & research)

  • Track, document, and organize site information for commercial and research implementations

  • Act as primary liaison between client and RAPID to ensure projects stay on track

  • Perform base level troubleshooting & support, including: 

  • Ensuring all test scans process appropriately

  • Working with site to configure some base protocols on scanners

  • Coach/prepare sites for successful go-lives

  • Coordinate training and follow-ups for clients 

  • Manage client relationship & provide amazing customer responsiveness/experience

  • Conduct regular reviews with customer to evaluate utilization/performance 

  • Work with accounts to identify opportunities of upsell/growth/expansion 

  • Communicate new product information/educational opportunities 

What you bring:

  • Imaging, neurovascular, clinical, or healthcare admin/soft-IT background

  • Project management/ implementation experience (certification is a plus)

  • Extensive experience working with or for hospitals/healthcare IT

  • Fluent in all Google, Microsoft, Apple products and functionality 

  • Bachelor’s Degree

  • Project management certification is a plus

  • At least 2 years of experience managing complex projects in healthcare/health-tech field 

Non-Technical Skills and Requirements:

  • Very effective communication skills (both speaking & writing)

  • High standard of organization

  • Ability to quickly learn/absorb new information

  • Ability and willingness to work some odd hours 

  • Solid customer service skills (internal and external) 

  • Ability to communicate technical details to non-technical users

  • Ability to manage multiple projects simultaneously

  • Critical thinking skills

  • Independent and self-motivated

  • Open to new ideas

What we offer you:

  • RapidAI pays 100% for employee coverage & 75% for your dependent coverage for medical, dental & vision premiums.

  • Medical Benefits – We offer a range of policies through TriNet 

  • Life Insurance/AD&D is 1X times your annual salary

  • We pay 100% for Short and Long Term Disability.

  • Healthcare and Dependent care flexible spending accounts are available

  • A 401k plan is offered through Empower

  • RapidAI provides $100 a month for internet/cell/phone services.

Time Off:

  • We have 10 company paid holidays!

  • RapidAI has a flexible vacation policy.  We urge employees to take vacation! Vacation allows employees to renew, reinvigorate, and rejuvenate.

Other Cool Benefits:

  • Equity - Stock Options

  • Incentive Compensation

  • And most importantly - You are joining an awesome team!

Compensation - The salary range target for the role described in this job description is $100,000 to $120,000. Final offer amounts depend on multiple factors including but not limited to candidate experience and expertise, geographic location, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

RapidAI is committed to creating an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please review our CPRA policies here.

For more information on the information we collect about our applicants and how we use it, see our CPRA Privacy Notice here.

Refer code: 9309258. Rapidai - The previous day - 2024-05-25 05:45

Rapidai

United States

Share jobs with friends

Implementation Manager (Remote)

Wcg

$62,460 - $97,000 a year

Indianapolis, IN

15 hours ago - seen

Manager, Implementation - Retirement Services

Adp

Louisville, KY

3 days ago - seen

Senior Manager, Project Implementation

Cvs Health

Tallahassee, FL

3 days ago - seen

Implementation Consultant (Veradigm Practice Management)

The Select Group

Tampa, FL

4 days ago - seen

Implementation Manager - Payments - Senior Associate

Jpmorgan Chase & Co

Chicago, IL

7 days ago - seen

Implementation Manager

The Standard

United States

United States

7 days ago - seen

Quality and Regulatory Systems Implementation -Manager-Consulting

York State Department Of Labor

New York, NY

a week ago - seen

Quality and Regulatory Systems Implementation -Manager-Consulting

York State Department Of Labor

New York, NY

a week ago - seen

Implementation Business Development Manager

Optimum

Lubbock, TX

a week ago - seen

Implementation Project Manager

Adp

Tempe, AZ

2 weeks ago - seen

Offshore O&M Implementation Manager, US

Rwe

Boston, MA

2 weeks ago - seen

Program Implementation Manager

Momentum Wheels For Humanity

United States

2 weeks ago - seen

Director of Implementation Management

Betterup

United States

3 weeks ago - seen

Implementation Manager / EDM - Alpha Data Platform - Charles River Development

State Street Corporation

New York, NY

3 weeks ago - seen

Account Management Coordinator

Implementation Engineers

$50,000 a year

Indianapolis, IN

4 weeks ago - seen