Address
Form of workJob Description
This is a 100% fully remote role. Work virtually from anywhere in the Continental U.S.
Varis is a well-funded and fast-growing technology startup that focuses on digital commerce software-as-a-service and procurement and is owned by The ODP Corporation (NASDAQ: ODP). We are innovation driven, customer centric, and ready to transform eProcurement and business-to-business (B2B) Marketplaces. Our culture is focused on a bold vision, launching the simplest (yet still valuable) solutions to learn, then either failing or scaling fast as we iterate towards our product goals.
Joining us now is a ground-floor opportunity to shape our limitless future. You will see and feel the direct impact of your work, be surrounded by passionate people, learn how to be an entrepreneur, and be at the center of a highly dynamic business model with tremendous individual and collective potential.
Objective
The mission of the Varis Implementation Consultant, Lead is to ensure that systems meet clients' technical and operational needs. We customize systems according to clients' needs and specifications, teach clients how to use the software, and install customized systems and operate it in their own ecosystem. This is a highly sophisticated role that requires strong diplomacy, business acumen, the ability to learn systems/software operations, and communicate effectively in a matrixed environment.
The Varis Implementation Consultant, Lead is the most critical role in integrating new customer to the Varis procurement ecosystems and maintaining customer satisfaction. You will manage the various implementation plan components, direct traffic of internal and external communications as well as resolve customer requests. You will also work cross-functionally within the organization to keep project deadlines on point.
Your Responsibilities:
- Be the subject matter expert on the Varis Platform, which includes understanding of all configuration options, integration touch points, and areas for safe customizations.
- Understand the system process needs of different customer types and align with the capabilities of Varis.
- Host configuration discovery sessions and document the customer's requirements.
- Maintain customer-specific versions of major deliverables.
- Configure each customer site to properly leverage the platform to meet their requirements.
- Guide customers though system testing and acceptance.
- Provide integration support across all phases of the implementation - design, build, and test.
- Collaborate with the Product Management Team to communicate customer-requested enhancement requests.
- Assist the Varis sales teams to help answer functionality questions and formulate initial solution design.
- Establish credibility with customer leadership from technical and business departments.
Requirements:
- Bachelor's Degree or Graduate degree is an asset.
- 5 years of relevant experience that can include implementation, business analyst, training, customer success.
- 2+ years software implementation experience in either SaaS Software or Procure-to-Pay (P2P) industry is an asset.
- Advanced knowledge of B2B SaaS solutions including system integrations and reporting/analytics.
- Domain Knowledge of B2B P2P Procurement such as SAP/Ariba, Coupa, iValua, Oracle/PeopleSoft. As an alternative, candidate may have experience working with ERP systems.
- Extensive experience applying consultative discovery as well as serving as a technical subject matter expert.
- Ability to maintain confidence, confidentially, and composure during difficult and/or complex situations.
- Ability to work in a dynamic, fast-paced deadline environment while successfully managing multiple tasks.
- Excellent communication skills and ability to effectively work, influence, problem solve, and engage with all levels of the organization
Quickly apply by sending your resume here: impl__lead_16a48d445us@iris.greenhouse.io
The figures in this range reflect the average annual base salary for the given role, while additional variable incentives based on performance may also be available. Recruiters can share more information about our bonus program, benefits and equity during the hiring process.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all required responsibilities and skills. Other duties and special projects may be assigned per business needs. Job descriptions are subject to change at any time with or without notice.
Benefits and Perks- 100% permanent remote work in the United States
- Medical / dental / vision, AD&D, and Life Insurance
- Paid Time Offer (PTO) and company paid holidays
- Health Saving Account (HSA)
- Long Term Disability and Short-Term Disability
- 401(k) matching program
- Discounted auto, home, and pet insurance
- Retirement savings plan rollovers
- Banking services
- Military leave
- Employee Assistance Program (EAP)
- Regular pay for funeral/memorial service observance
- Discounts on Office Depot/Microsoft/Apple products and services
- Opportunity for professional growth and career advancement
Varis is wholly owned by The ODP Corporation, which is the legal employer of Varis associates.
The ODP Corporation is an Equal Opportunity Employer. We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records in alignment with the City & County of San Francisco Fair Chance Ordinance.
CCPA disclosure notice here.
