Imaging Call Center Scheduler Per Diem

Under general supervision, and according to well defined policies and procedures, the Call Center Representative schedules imaging services including radiology, AMI, and the Breast Center and potentially other imaging departments. Performs computer data entry and other record keeping tasks related to the patients’ appointments. Exhibits Service Excellence Standards at all times and incorporates into all interactions.

Department: Imaging Call Center
Location: Englewood, NJ
Status: Per Diem
Shift: Days
Hours: Monday and Tuesday 9:00am – 3:00pm
Job Essentials:

• A minimum of 1-2 years related experience required.
• Excellent interpersonal and communication skills along with professional appearance.
• Ability to function independently.
• Clerical, data entry, and computer skills required.
• Demonstrates appropriate and courteous telephone etiquette during telephone exchanges.
• Relays essential phone messages.
• Demonstrates effective communication skills with patients, co-workers, physicians and Medical Center Staff.
• Ability to accurately schedule appointments.
• Ability to work in a fast paced environment that has frequent changes in priorities, policies and requirements.
• Flexibility and ability to concentrate and pay close attention to detail with organizational skills and an ability to multi-task with speed and accuracy.

Education Requirements:
High School Diploma or GED

Englewood Health is one of New Jersey’s leading hospitals and healthcare networks. Composed of Englewood Hospital, the Englewood Health Physician Network, and the Englewood Health Foundation, the health system delivers nationally recognized care in a community setting to residents of northern New Jersey and beyond. The hospital, founded in 1890, consistently earns high marks for clinical excellence and patient safety. It is among the top 10% of hospitals in the nation to earn the 2019 Healthgrades Patient Safety Excellence Award. The hospital is also nationally recognized for nursing excellence, earning a fourth consecutive designation by the Magnet Recognition Program® in 2016. Areas of clinical excellence include cardiac surgery and cardiac care, cancer care, orthopedic surgery, spine surgery, vascular surgery, and women’s health, as well as bloodless medicine and surgery. Englewood Health is continually expanding services and enhancing access through the Englewood Health Physician Network, a coordinated network of office-based and hospital-based providers at more than 100 locations in six counties in New Jersey and New York. Through the main acute-care facility, physician network, hospital outpatient departments offering imaging services in local communities, and a variety of community health and wellness programs, Englewood Health delivers a healthcare experience that puts patients at the center.