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Form of workCornerStone Staffing is hiring for a Bilingual Customer Service Representative for an established insurance company!
Job Title: Bilingual Customer Service Representative *English/Spanish
Location: Phoenix, AZ 85044 **Hybrid after training
Pay: $16.00/hourly
Job Duties:
Responsible for answering incoming calls regarding insurance processing, billing, underwriting questions and claims first notice of loss
Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls
Make continual real-time decisions while always looking out for the best interest of the company, agent and insured
Ideal Candidate:
Must be bilingual in both English and Spanish
Experience with a high call volume, preferably related to insurance
Self-motivated, able to work well with average supervision
Prioritize work in a fast-paced environment where priorities constantly change
Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able to resolve problems in real time
Experience with Microsoft Word, Excel, Lotus Notes, AS400, OnBase systems preferred
Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and ShoreTel phone system preferred
On-boarding Requirements:
High School Diploma or equivalent (GED)
Criminal Background & Drug Screening
2 verifiable employment references
To Apply for this Job: Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER: 141116
If you are NOT currently registered with CornerStone Staffing, click the Create Account Cornerstonebutton to complete the application - then schedule a time with a recruiter https://calendly.com/cssmadisona/zoom-interview-css
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