Company

Service ProfessorSee more

addressAddressGrand Rapids, MI
type Form of workFull-Time
CategoryManufacturing

Job description

Job Description

Service Professor is a residential home services company that has been serving the West Michigan community since 2004. 
Ask Yourself...

  • Would you like to use your advanced HVAC troubleshooting knowledge while performing less full installations or service calls? 
  • Does the idea of auditing jobsites and providing supportive training for the team seem align with what you love to do?
  • Are you interested in transitioning away from the field and splitting your time in the office?
The HVAC Quality Assurance Technician will assist the HVAC Install Manager by troubleshooting completed installs that aren’t functioning properly, examine jobsites to ensure the company standards are met, and training staff on best practices to ensure the highest quality work is completed each time.Responsibilities
  • Troubleshoot malfunctioning HVAC installations and advanced service class to restore the systems to proper working order
  • Perform site audits for quality and code compliance on residential installations
  • Train team members on identified mistakes to ensure higher quality work and efficiency of the department
  • Order necessary inventory to restock install kits and audit parts lists provided by the sales team
  • Support the HVAC install teams by responding to troubleshooting questions
  • Respond to advanced service calls that the service department is unable to resolve
Qualifications
  • Minimum of 3 years of Residential HVAC Install experience, a combination of HVAC Service experience is preferred.
  • EPA Universal License required.
  • Service Titan experience is preferred.
  • Strong interpersonal communication skills.
  • Must pass a pre-employment drug screen.
  • Valid U.S. Driver's License.
Benefits
  • Benefits start on day one, including medical, vision, and dental insurance.
  • Quarterly HSA contributions from the company.
  • Employer-sponsored short- and long-term disability insurance.
  • Company-provided life insurance policy of $30,000.
  • Paid time off, including your birthday.
  • 401k with up to 4% company match.
  • Free daily salad bar and on-site gym for all team members.
  • Maintenance-free uniforms - we clean them for you!
  • iPad for work, as we are a paperless company.

EEOC statement: Anderson Group Holdings and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.

Refer code: 7073463. Service Professor - The previous day - 2023-12-15 22:42

Service Professor

Grand Rapids, MI
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