Hvac Dispatcher

We are looking for an HVAC Dispatcher to join our team! You will answer phones, schedule service calls, and interact with service technicians in the field.

Responsibilities:

• Answer phones and place service calls
• Organize the day to day service schedule for our technicians in conjunction with our project managers
• Interact with customers to insure a good experience
• Locate and order parts and equipment
• Manage all paperwork that is pertinent to the job (Service Tickets, Packing lists, Vendor Invoices)
• Write basic quotes and gather necessary information for project managers

Qualifications:

• Previous experience in HVAC or constuction dispatching
• Familiarity with office functions of a mechanical contractor
• Ability to handle multiple tasks at once under pressure
• Strong problem solving and critical thinking skills