Human Service Worker - Geneva Housing Authority

Applications are available and must be submitted to the Ontario County Dept. of Human Services, 3019 County Complex Drive, Canandaigua, NY 14424.

To Apply, please visit: https://ontario-portal.mycivilservice.com/jobopps

HUMAN SERVICES WORKER

DISTINGUISHING FEATURES OF THE CLASS: This position assists professional staff in a variety of assignments. The specific duties will vary according to the assigned program area, though most will involve significant contact with the public. Duties may include determination and verification of eligibility for programs/services, assisting clients in accessing and providing supportive services. Work is carried out under direct supervision of a higher-level position. Does related work as required.

TYPICAL WORK ACTIVITIES: (Illustrative only)

Interviews clients and obtains information required to determine eligibility for various programs;

Assists in gathering of information for Human Services Agency personnel from a variety of sources, including public and private social agencies, law enforcement agencies, courts, victims, employers, etc.;

Reviews and verifies information and documentation to determine eligibility for various programs;

Inspects housing for compliance with local/state/federal laws;

May assist Probation Officers in the collection of court ordered restitution and fines by contacting offenders;

May assist Probation Officers in providing services to victims of domestic violence by gathering information for the preparation of legal documents;

Makes home visits to gather information regarding clients and other household members;

Provides a variety of routine client services in areas of housing, employment, health, education and other supportive services;

Makes referrals to other supportive services/programs within and outside of department;

Confers with judges, court personnel, attorneys, police, education and social agency personnel and various other groups and personnel;

Provides outreach services and may act as liaison between departments, units, families, schools and other agencies providing services;

Assists in arranging services for clients;

Assists in financial management for clients;

Compiles case records and a variety of statistical and narrative reports relating to clients or programs.

FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of interviewing techniques; working knowledge of programs; working knowledge of general concepts relating to poverty, education, migrant families, aging, health and family issues, and criminal justice system; ability to analyze facts obtained in making judgments regarding eligibility; ability to establish and maintain effective working relationships with clients, other agencies and co-workers; ability to use and operate personal computers and related peripheral equipment; ability to communicate effectively, both orally and in writing; ability to recognize needs for service referrals; ability to understand oral and written instruction, policies; patience and understanding; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS: EITHER:

1. Graduation from a regionally accredited or New York State registered college or university with an Associate Degree; OR

2. Graduation from high school or possession of a high school equivalency diploma AND two (2) years of full-time paid experience, or its part-time equivalent, providing direct human or education-related services to clients in a public or private Human Services agency; OR

3. An equivalent combination of training and experience as described in (1) and (2) above.

NOTE: Advanced education degree received will be accepted in lieu of the minimum education noted.

SPECIAL REQUIREMENT FOR APPOINTMENT: Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner.

APPROVED: June 3, 1997

REVISED: 12/30/14; 9/25/15; 12/31/16; 7/20/20

CIVIL SERVICE CLASSIFICATION: Competitive

• TARGETED START DATE: March 15, 2024
• SALARY RANGE: $41,391—$52,403 (w/8 steps)

This position also offers New York State Retirement

Applications are available and must be submitted to the Ontario County Dept. of Human Services, 3019 County Complex Drive, Canandaigua, NY 14424.

To Apply, please visit: https://ontario-portal.mycivilservice.com/jobopps

Job Type: Full-time

Pay: $41,391.00 - $52,403.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Geneva, NY 14456 (Required)

Work Location: In person