Human Resources Specialist

Position Purpose

As an HR Specialist, you will serve as a cornerstone in supporting the Human Resources functions of our organization. Your mission is to ensure the seamless operation of HR processes while fostering a positive and supportive workplace environment. From facilitating recruitment efforts, leading HR analytics, to cultivating strong team member relations, supporting performance evaluations, recommending HR policies, and supporting the payroll administration, you will play a crucial role in enhancing organizational effectiveness and team member engagement.

Essential Duties

• Partner with the Culture and Inclusion Officer to develop and execute recruitment strategies to attract and retain high-quality diverse candidates for various roles within the credit union.
• Utilize innovative sourcing techniques to identify passive candidates and build a pipeline of talent.
• Craft compelling job postings and employer branding initiatives to showcase our unique culture and mission.
• Conduct thorough interviews and assessments to evaluate candidates' skills, experience, and cultural fit.
• Collaborate with hiring managers to ensure a seamless and positive candidate experience throughout the recruitment process.
• Provide customer service internally by answering team members' questions and requests timely and accurately.
• Communicate Human Resources policies, guidelines, handbook, procedures, laws, standards, and other government regulations.
• Act as a liaison between HR and team members addressing team member requests regarding HR issues, rules, and regulations. Ensure prompt resolution of inquiries and concerns.
• Conduct thorough investigations into team member relations issues, ensuring compliance with company policies and legal regulations.
• Provide guidance and support to managers and supervisors on employee relations matters, including performance management, employee coaching, and disciplinary actions.
• Develop and implement employee relations strategies and initiatives aimed at promoting a positive work culture and enhancing employee engagement.
• Collaborate with cross-functional teams, including HR, legal, and management, to address employee relations challenges and develop effective solutions.
• Assist in maintaining and updating team member records, both physical and electronic, ensuring accuracy and confidentiality. Tracking and managing HR-related documents in all HR related systems / HRIS.
• Create reports and supply data analytics regarding HR metrics.
• Complete all necessary new team member orientation practices, off-boarding and exit interviews.
• Keep up to date with the latest HR trends and best practices.

Education/Experience

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• At least 1-2 years of HR experience.
• Experience with HRIS, ATS, and/or payroll administration.
• HR Certification strongly desired.
• Good computer skills and a working knowledge of Microsoft Office products required.
• Knowledge of employment laws such as, but not limited to FMLA, ADA, HIPAA, EEOC, FMLA, FLSA and other federal, state and local laws.

Skills/Abilities

• Excellent organizational skills and high level of attention to detail. Proven ability to employ active listening, social perceptiveness, and internal/external relationship building skills.
• High level of professionalism, diplomacy, judgment, and discretion when handling confidential and sensitive information and situations.
• Commitment to quality, efficiency, and effectiveness.
• Demonstrated integrity, dependability, responsibility, accountability, self-awareness, work ethic, compassion, and empathy.
• Proven initiative, resourcefulness, and drive to think and work proactively.
• Ability to work independently, as well as collaboratively.
• Effective ability to multi-task by prioritizing tasks in an evolving and high-volume environment; willingness to wear multiple hats.
• Problem-solving skills and ability to react quickly to arising problems is also required.